Small business

4.2 Developing association services
Objective: To increase the range of services provided by associations.
Associations can provide many different services, including basic networking and information, business
management support, support to collective events such as trade fairs and exhibitions, or training and
worker skills development (language skills, for example, are essential for international networking). A basic
range of association services is shown in Table 1. As the Table indicates, decisions will have to be made as
to the price of services to members and non members, and which will be provided free. 
EFFECTIVE POLICIES FOR SMALL BUSINESS - © OECD 2004
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In Russia, Chambers of Commerce are providing advertising services as well as bonding warehouses for their members.
Associations may offer insurance, organise discounts, publication and telephone and IT services, publish directories to sell
advertising in association publications, and provide basic consultancy and training for members.

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EFFECTIVE POLICIES FOR SMALL BUSINESS - © OECD 2004
4. Stakeholder Development