“sanoat va xizmat ko'rsatish sohalarining raqamli transforma t siyasi: tendensiyalar, boshqaruv, strategiyalar” Xalqaro ilmiy-amaliy anjuman

Table-1.2 
Descriptions of strata of consumers of innovative services 
 
Consumer 
strata 
Strata quality indicators 
Quantitative 
indicators of strata 
Major class 
Senior managers, creative, political and scientific elite, 
high-income, highly educated, cottages, entrepreneurs 
living in elite apartments; individuals who purchase high 
quality and valuable species. 
2.5 to 3 
Medium class 
Middle managers and employees, researchers, public 
sector employees, people with average incomes in the 
region, skilled workers with higher and secondary 
education, people living in their own homes and 
apartments, people who buy quality tourism services at a 
reasonable price. 
1,5 to 2,5 
Minor class 
Skilled and unskilled workers with secondary vocational 
education, student youth, low-income people living in 
their own homes, communal and rented apartments, 
dormitories, inconvenient housing, people who buy cheap 
tourism services. 
1 to 1,5 
Source: author's development 
The application of the proposed methodology has led to the development of survey tools to 
determine the need for such services by consumers who purchase services from different social 
groups, and to study and identify unsatisfactory consumer demand. 
5
5
4
4
3
3
2
2
1
1
X
X
X
X
X





+
+
+
+
5
1


−
%
%
Pzm
Str
IND
=

---

“SANOAT VA XIZMAT KO‘RSATISH SOHALARINING RAQAMLI TRANSFORMATSIYASI: