Research Support, Research & Innovation

Marketing

Journal Articles

Schwartz, M., 2004, 'Drucker's communitarian vision and its implications for business ethics' in, Business Ethics: A European Review, vol.13, Blackwell Publishing Ltd., United Kingdom, pp.288-301, ISSN:0962-8770, 4
Riquelme, H. & Kegeng, W., 2004, 'The unintended effects of hidden assumptions: biases on the internet' in, Online Information Review, vol.28, Emerald Group Publishing Ltd., United Kingdom, pp.444-453, ISSN:1468-4527, 6
La, K. V. & Kandampully, J., 2004, 'Market oriented learning and customer value enhancement through service recovery management' in, Managing Service Quality, vol.14, Emerald Group Publishing Ltd, United Kingdom, pp.390-401, ISSN:0960-4529, 5
Walker, R. H., Slater, R., Callaghan, W., Smyrnios, K. & Johnson, L. W., 2004, 'Measuring market performance against the back drop of intra organisational change' in, Marketing Intelligence & Planning, vol.22, Emerald Group Publishing Ltd, Scotland, pp.59-65, ISSN:0263-4503, 1
Smyrnios, K., Steier, L. & Poutziouris, P. Z., 2004, 'Guest editorial: a commentary on family business entrepreneurial developments.' in, International Journal of Entrepreneurial Behaviour & Research, vol.10, Emerald Group Publishing Ltd, United Kingdom, pp.7-11, ISSN:1355-2554, 1/2
Schwartz, M., 2004, 'Drucker and Buber: The Germanic search for community as the meaning of the modern American corporation' in, Research in Ethical Issues in Organizations, vol.5, J A I Press Ltd., United Kingdom, pp.21-35, ISSN:1529-2096
Lowe, A. C., 2004, 'Hierarchical relationship between values, lifestyles, possessions and food consumption - Beijing adult population' in, Journal of Asia Pacific Marketing, vol.3, Barmarick Publications, Yorkshire, England, pp.43-67, ISSN:1475-7699, 1
Inbakaran, R., Jackson, M. S. & Truong, T-H., 2004, 'Do cultural and national differences distinguish resort clientele? : A case study of Australian domestic and overseas resort tourists' in, Journal of Applied Economics and Management, vol.2, Institute of Economics and Finance, Bundelkhand University, India, pp.89-110, ISSN:0972-8937, 2

Conference Publications

Schmierer, C. & Jackson, M. S., 2004, 'Tourist ill health: What to do with the data?', Tourism Research: Advances and Applications, K. A. Smith and C. Schott(ed), Victoria University of Wellington, Wellington, NZ, (New Zealand Tourism and Hospitality Research Conference 2004)
Inbakaran, R., Jackson, M. S. & Chhetri, P., 2004, 'Segmentation of resort tourists: A study on profile differences in selection, satisfaction, opinion and preferences', Tourism Research: Advances and Applications, K. A. Smith and C. Schott(ed), Victoria University of Wellington, Wellington, NZ, (New Zealand Tourism and Hospitality Research Conference 2004)
Inbakaran, R., Jackson, M. S. & Chhetri, P., 2004, 'Spatial representation of resident attitudes in tourism product regions of Victoria, Australia', Tourism Research: Advances and Applications, K. A. Smith and C. Schott(ed), Victoria University of Wellington, Wellington, NZ, (New Zealand Tourism and Hospitality Research Conference 2004)
Caldera, J. & Dalrymple, J., 2004, 'Culture affinity, quality reliability, ISO9000 certification and the country of origin effect on commercial relationships in international trade', Proceedings of the International Business Research Conference, Mohammad Ziual Hoque(ed), World Business Institute, Melbourne, (International Business Research Conference 2004)
Stavros, C., Wilson, B. & Westberg, K., 2004, 'An exploratory investigation into the impact of transgressions in sport on relationships with sponsors', ANZMAC 2004: Marketing Accountabilities and Responsibilities: Proceedings, Jim Wiley(ed), Victoria University of Wellington, Wellington, New Zealand, (ANZMAC 2004: Marketing Accountabilities and Responsibilities)
Valos, M. J., Bednall, D. H. & Callaghan, W., 2004, 'Differences between differentiators and cost leaders in market research and internal CRM usage', ANZMAC 2004: Marketing Accountabilities and Responsibilities: Proceedings, Jim Wiley(ed), Victoria University of Wellington, Wellington, New Zealand, (ANZMAC 2004: Marketing Accountabilities and Responsibilities)
Valos, M. J., Bednall, D. H. & Callaghan, W., 2004, 'Differences in the role of market research and internal CRM according to strategy type', ANZMAC 2004: Marketing Accountabilities and Responsibilities: Proceedings, Jim Wiley(ed), Victoria University of Wellington, Wellington, New Zealand, (ANZMAC 2004: Marketing Accountabilities and Responsibilities)
Wagstaff, P. E., Grigoriou, N. & Montagu, K., 2004, 'An exploratory study of the use of supplementary teaching and learning resources in marketing education', ANZMAC 2004: Marketing Accountabilities and Responsibilities: Proceedings, Jim Wiley(ed), Victoria University of Wellington, Wellington, New Zealand, (ANZMAC 2004: Marketing Accountabilities and Responsibilities)
Grigoriou, N. & Hill, R., 2004, 'Understanding individual and group factors in the export product customisation/standardisation decision', ANZMAC 2004: Marketing Accountabilities and Responsibilities: Proceedings, Jim Wiley(ed), Victoria University of Wellington, Wellington, New Zealand, (ANZMAC 2004: Marketing Accountabilities and Responsibilities)
Riquelme, H. & Buranasantikul, P., 2004, 'E-government in Australia; A Citizen's perspective', Electronic Government; 3rd Internet Conference E-Gov 2004, Roland Tranunmiiler(ed), Springer, Spain, (Electronic Government; 3rd Internet Conference E-Gov 2004)
Schwartz, M., 2004, 'Fiction's Testimont', Papers of the 11th AAPAE Conference, S. Coleman(ed), UWS, Sydney, (11th AAPAE Conference)
Tan, C. L. & Smyrnios, K., 2004, 'Commitment to learning and managing commercial networks as sources of competitors advantage in fast growing firms', Virtue in Marketing, Barry Davies(ed), Uni of Gloucestershire, UK, (Virtue in Marketing)
James, T. L., griffiths, k., Smyrnios, K. & wilson, b., 2004, 'Mobile marketing: the role of permission and attitude on purchase intentions', ANZMAC 2004 Marketing Accountabilities and Responsibilities, James Wiley(ed), ANZMAC 2004, Australia, (ANZMAC 2004 Marketing Accountabilities and Responsibilities)
Wilson, B., 2004, 'A Review and Recommended Approach for Investigating Moderating Variables in Latent Construct Models', Proceedings - 6th Australasian Services Research Workshop, Kenneth R Deans(ed), University of Otago, New Zealand, (6th Australasian Services Research Workshop)
Smyrnios, K. & Poutziouris, P. Z., 2004, 'Fast growth family enterprises: empirical evidence from the UK middle market', Research Forum Proceedings: Family Firms in the Winds of Change, Tomaselli, S; Melin, L.(ed), Family Business Network, Denmark, (15th World Conference of the Family Business Network)
Tan, C. L. & Smyrnios, K., 2004, 'Entrepreneurial fast-growth firms: Relationships between competitive advantage and performance', Regional Frontiers of Entrepreneurship Research, L.M. Gillin, J Butler, E. Douglas, K. Hindle, F. LaPira, N. Lindsay, F.Shephard & S. Zahra.(ed), Australian Graduate School of Entrepreneurship Babson College, Australia, (AGSE - Babson College Regional Entrepreneurship & Innovation Research Challenge)
Tan, C. L. & Smyrnios, K., 2004, 'Relationships between competitive advantage and performance: family versus non-family fast growth firms', Research Forum Proceedings: Family Firms in the Wind of Change, Salvatore Tomaselli, Leif Melin(ed), Family Business Network, Denmark, (15th World Conference of the Family Business Network)
Caldera-Noriega, J-B., Dalrymple, J. & Smyrnios, K., 2004, 'The strength of the supplier-purchaser relationship, a stability factor to reduce uncertainty in a turbulent global environment', Proceedings of the 2nd World Conference and the 15th Annual POM Conference, Sushil Gupta & Nimisha Garg(ed), European Operations Management Association, Production and Operations Management Society, US, (POM's Expanding Constellation: Production and Operations Management, Second World Conference)
Khan, S. & Arasaratnam, R., 2004, 'The impact of using enterprise resource management (ERM) software in country operation of MNC supply chain', Second AIMS International Conference on Management, Omprakash K. Gupta(ed), Indian Institute of Management, Calcutta, India, (Second AIMS International Conference on Management)
Schwartz, M., 2004, 'Responsible business: Anglo-American, De Beers and Optima Magazine', International Society of Business, Economics and Ethics (ISBEE) & ARC Special research Centre for Applied Philosophy and Public Ethics: Accepted Papers, Rosemary Guillette(ed), University of Melbourne, Melbourne, (The Third International Society of Business, Economics and Ethics (ISBEE) World Congress)
Khan, S. & Sau-Kwan, E., 2004, 'Adoption of electronic commerce in SMEs in Hong Kong', Managing Customer Relationships in Service Industries, Rajendra Nargundkar and Tapan K. Panda(ed), Excel Books, New Delhi, India, (IIMK - NASMEI International Conference on Marketing Strategies for Firms in Emerging Markets)
Davis, P. & Walker, D. H., 2004, 'Relationship based procurement', Proceedings of the Twentieth Annual Conference for the Association of Researchers in Construction Management (ARCOM), Farzad Khosrowshahi(ed), ARCOM, Reading, UK, (The Twentieth Annual Conference for the Association of Researchers in Construction Mangement (ARCOM))
Vaidya, K., Riquelme, H., Gao, J. & Soar, J., 2004, 'Implementing e-Procurement Initiatives: Impact of Organisational Learning across the Public Sector', 5th International CINet Conference, CINet(ed), CINet, Sydney, (5th International CINet Conference)