Research Support, Research & Innovation


Business Information Technology



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Business Information Technology

Book Chapters


Singh, M. L. & Zoppos, B., 2004, 'From Cash to E-Money: Payment Systems Innovation in Australia' in, E-Business Innovation and Change Management, IRM Press, United States, pp.209-230, ISBN:1-59140-213-1
Singh, M. L., 2004, 'Innovation and Change Management' in, E-Business Innovation and Change Management, IRM Press, United States, pp.1-18, ISBN:1-59140-213-1
Singh, M. L., 2004, 'Net Market Makers in the Australian B2B E-Space' in, Digital Communities in a Networked Society: e-Commerce, e-Business and e-Government, Kluner Academic Publishers, Boston, United States, pp.29-50, ISBN:1-4028-7795-5
Singh, M. L., 2004, 'Security Management in an E-Business Environment' in, E-Business Innovation and Change Management, IRM Press, United States, pp.231-249, ISBN:1-59140-213-1
Singh, M. L., Tatnall, A. & Burgess, S., 2004, 'Community and Regional portals in Australia: A Role to play for Small Businesses' in, Electronic Commerce in Small to Medium Sized Enterprises: Frameworks, Issues and Implications, Idea Group Inc, Hershey, PA, pp.304-321, ISBN:1-59140-146-1
Tarnall, A. & Davey, B., 2004, 'Streams in the History of computer Education in Victoria' in, History of Computing in Education, Kluwer Academic Publishers, Boston, United States, pp.83-90, ISBN:1-4020-8135-9

Journal Articles


Singh, M. L., 2004, 'E-Business developmental issues in the Australian food industry.' in, Australian Journal of Information Systems, vol.12, University of Wollongong, Department of Information Systems, Australia, pp.28-38, ISSN:1039-7841, 1
Davey, B. & Tatnall, A., 2004, 'Misinforming knowledge through ontology' in, Journal of Issues in Informing Science and Information Technology, vol.1, The Informing Science Institute, United States of America, pp.637-643, ISSN:1547-5840
McKay, E., Thomas, T. N. & Martin, J. M., 2004, 'Human-computer interaction gearing up for work' in, Journal of Issues in Informing Science and Information Technology, vol.1, The Informing Science Institute, United States of America, pp.1043-1052, ISSN:1547-5840
Martin, B. J. & Sellitto, C., 2004, 'A knowledge dimension associated with e-business models: a study of internet adoption amongst Australian wineries.' in, International Journal of Internet and Enterprise Management, vol.2, Inderscience Publishers, United Kingdom, pp.405-424, ISSN:1476-1300, 4
Lenarcic, J., 2004, 'Behavioural issues in software development: The evolution of a new course dealing with the psychology of computer programming.' in, Journal of Issues in Informing Science and Information Technology., vol.1, The Informing Science Institute, United States of America, pp.247-252, ISSN:1547-5840
Lenarcic, J. & Mousset, E. C., 2004, 'The open source singularity: A postmodernist view' in, Computers and Philosophy, vol.37, Australian Computer Society Inc., Australia, pp.73-77, ISSN:1445-1336
Tatnall, A. & Davey, B., 2004, 'Improving the chances of getting your IT curriculum innovation successfully adopted by the application of an ecological approach to innovation.' in, Informing Science: International Journal of an Emerging Transdiscipline., vol.7, Informing Science Institute, United States of America, pp.87-103, ISSN:1521-4672
Martin, B. J., 2004, 'Demonstrating knowledge value: a broader perspective on metrics' in, Journal of Intellectual Capital, vol.5, Emerald Group Publishing Ltd., United Kingdom, pp.77-91, ISSN:1469-1930, 1
Yeh, C-H. & Deng, H., 2004, 'A practical approach to fuzzy utilities comparison in fuzzy multicriteria analysis' in, International Journal of Approximate Reasoning, vol.35, Elsevier Inc., United States of America, pp.179-194, ISSN:0888-613X
Maqsood, T., Finegan, A. D. & Walker, D. H., 2004, 'Biases and Heuristics in Judgement and Decision Making: The Dark Side of Tacit Knowledge' in, Journal of Issues in Informing Science and Information Technology, vol.1, The Informing Science Institute, USA, pp.295-301, ISSN:1547-5840

Conference Publications


Deng, H., 2004, 'A review of approaches to ranking fuzzy numbers', Proceedings of the Third International Conference on Information and Management Sciences, Liu, L., Zhao, X., Gen, M.,Li, L., & Li, Y.(ed), California Polytechnic State University, United States, (The Third International Conference on Information and Management Sciences)
Deng, H., 2004, 'Ranking fuzzy numbers using fuzzy ideal solutions', Proceedings of the 2004 International Conference on Computational Intelligence for Modelling Control and Automation, Masoud Mohammadian(ed), CIMCA, Canberra, (International Conference on Computational Intelligence for Modelling, Control and Automation)
Deng, H. & Wibowo, S., 2004, 'A fuzzy approach to selecting information systems projects', Proceedings of the ACIS 5th International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD 2004), Gongzhu Hu, Tao Huang, Xizhen Ni, & Aoying Zhou(ed), International Association for Computer and Information Science (ACIS), USA, (The 5th ACIS International Conference on SNPD)
Richardson, J. & Welch, B., 2004, 'A case study in the development of learning management system components: Collaborative approach to textbook development across disciplines', International Conference on Computers in Education 2004: Full Proceedings, Elspeth McKay(ed), Common Ground Publishing, Melbourne, (International Conference on Computers in Education 2004)
WANG, W. & Cheong, F., 2004, 'Using system dynamics to model mobile commerce diffusion', Shaping Business Strategy in a Networked World - Proceedings of the fourth International Conference on Electronic Business, Vol 11, Jian Chen(ed), International Academic Publishers/Beijing World Publishing, China, (The 4th International Conference on Electronic Business 2004)
Singh, M. L. & Byrne, J., 2004, 'Evaluating e-business in Australia: A measure of operational and financial improvements', The 11th European Conference on Information Technology Evaluation 11/12 November 2004 - Proceedings, Dan Remenyi(ed), Academic Conferences International, Reading, UK, (11th European Conference on Information Technology Evaluation)
Raccani, C. J. & Cheong, F., 2004, 'System dynamics modelling of project scheduling in an Australian bank', Proceedings of the Fourth IASTED International Conference on Modelling, Simulation and Optimization, M.H. Hamza(ed), The International Association of Science and Technology for Development (IASTED), Anaheim, (The Fourth IASTED International Conference on Modelling, Simulation and Optimization)
Fernando, M. R. & Cheong, F., 2004, 'Towards developing a model for a combined operations and maintenance strategy', ICOMS 2004, Tina Grenfell(ed), Plan Maintenance Resource Centre, Sydney, Australia, (ICOMS 2004 International Conference of Maitenance Societies)
Yip, A., 2004, 'Applying decision tree induction in case based reasoning to business failure prediction', Proceedings of the 2004 international conference on computational intelligence for modelling , control and automation, M Mohammadian(ed), CIMCA 2004, Goldcoast, Australia, (international conference on computational intelligence for modelling , control and automation)
Yip, A., 2004, 'Predicting business failure with a case-based reasoning approach', Knowledge-Based Intelligent Information and Engineering Systems: 8th International Conference, KES 2004, Proceedings, Part III, Mircea Gh. Negoita, Robert J. Howlett & Lakhmi C. Jain(ed), Springer-Verlag, Heidelberg, Germany, (Knowledge-Based Intelligent Information and Engineering Systems: 8th International Conference, KES 2004,)
Fernando, M. R. & Cheong, F., 2004, 'Role of cross functional teams in adding value to plant maintenance', Proceedings of the 3rd international conference on Vibration Engineering and Technology of Machinery and the 4th Asia Pacific conf. on System Integrity and Maintenance, N S Vyas, J S Rao, U Raguram et al(ed), CIEAM, NEW Delhi, India, (3rd international conference on Vibration Engineering and Technology of Machinery and the 4th Asia Pacific conf. on System Integrity and Maintenance)
Deng, H., Martin, W. J. & Byrne, J., 2004, 'Towards objective benchmarking of e-government: an inter-country analysis', Proceedings of International conf on knowledge management in Asia Pacific, Eric Wang(ed), College of Management, National Taiwan Uni, Taiwan, (International conf on knowledge management in asia pacific)
Singh, M. L. & Byrne, J., 2004, 'e-Business evaluation in Australia: A discussion of some preliminary findings', Shaping Business Strategy in a Networked World - Proceedings of ICEB2004, Vol. II, Jian Chen(ed), International Academic Publishers & World Publishing Corporation, China, (Shaping Business Strategy in a Networked World - ICEB2004)
Byrne, J., Deng, H. & Martin, W. J., 2004, 'Teleworking: an Australian perspective', ECEG 2004: towards Innovation Transformation in the Public Sector, Dan Remegi(ed), Trinity College Durbin, Ireland, Ireland, (ECEG 2004: towards Innovation Transformation in the Public Sector)
Abi-Raad, M. & Coad, O., 2004, 'A decade of evolution for the CIO role: What's changed', Information Technology and Organizations in the 21st Century: Challenges and Solutions, Khalid S. Soliman(ed), IBMA (International Business Information Management Association, Jordan, (2004 International Business Information Management Conference)
Pittayachawan, S. & Singh, M. L., 2004, 'Trust Models in the E-Commerce Environment', Shaping Business Strategy in a Networked World, Vol. 2, Jian Chen(ed), International Academic Publishers, China, (Fourth International Conference on Electronic Business (ICEB2004))
Mercieca, P. A., 2004, 'E-book Acceptance: What will make users read on screen?', VALA 2004 Breaking Boundaries: Integration and Interoperability, Victorian Association for Library Automation, Victoria, Australia, (VALA 2004)
Cheong, F. & Lai, R., 2004, 'An ABR FLC for ATM networks', Artificial Intelligence and Applications, M.H. Hamza(ed), ACTA Press, Calgary, Canada, (22nd IASTED International Multi-Conference on Applied Informatics)
Fernando, M. R. & Cheong, F., 2004, 'Performance measures with a combined Operations and Maintenance Strategy', Innovative Asset Management ICAMM 2004, Joe Amadi - Echendu(ed), Southern African Maintenance Association (SAMA), South Africa, (ICAMM 2004 (International Conference on Asset and Maintenance Management)
Nguyen, T. & Singh, M. L., 2004, 'Impact of Internet Banking on Customer Satisfaction and Loyalty: A Conceptual Model', Shaping Business Strategy in a Networked World, Volume 1, Jian Chen(ed), International Academic Publishers, Beijing, China, (Fourth International Conference on Electronic Business (ICEB04)
Song, H., Deng, H. & Martin, B. J., 2004, 'Towards a pragmatic approach to knowledge management: A multi-perspectives analysis', Knowledge Economy Meets Science & Technology, Cun-Gen Cao & Yue-Fei Sui(ed), Tsinghua University Press, Beijing, China, (Second International Conference on Knowledge Economy & Develop)
Coad, O. & Abi-Raad, M., 2004, 'A decade of evolution for the CIO role: The agents of change', Information Technology and Organizations in the 21st Century: Challenges and Solutions, Khalid S. Soliman(ed), IBMA (International Business Management Association), New York, USA, (2004 International Business Information Management Conference)
Singh, M. L. & Rose, A. P., 2004, 'Electronic Data Collection Methods: A Discussion of Online Surveys and Email Interviews', 3rd European Conference on Research Methodology for Business and Management Studies, Ann Brown and Dan Remeryi(ed), Academic Conferences Limited, Reading, United Kingdom, (3rd European Conference on Research Methodology for Business s)
Kindler, P., Shannon, J. & Kamay, V., 2004, 'Current trends and indicators in IT employment profiles and the implications for educating IT graduates and training and developing existing staff', Proceedings Pacific Congress on Manufacturing and Management, Sam Salem(ed), PCMM, Australia, (PCMM'2004 Eigth International Conference on Manufacturing and Management)
Maqsood, T., Walker, D. H. & Finegan, A. D., 2004, 'An investigation of ICT Diffusion Issues in Australian Construction Contractor Companies using ssm', Proceedings of International Symposium on Globalisation & Construction 2004, CIB & Asian Institute of Technology(ed), CIB, Netherlands, (International Symposium on Globalisation & Construction 2004)
McKay, E. & Izard, J. F., 2004, 'Automated Educational Skills Evaluation: A Systems Design Case Study', ICCE 2004, Elspeth McKay(ed), Common Ground, Melbourne, Australia, (International Conference on Computers in Education)
Maqsood, T., Walker, D. H. & Finegan, A. D., 2004, 'Project histories and project learning - a knowledge management challenge', Proceedings of the Twentieth Annual Conference of the Association of Researchers in Construction Management (ARCOM), Farzad Khosrowshahi(ed), ARCOM, Rading, UK, (Twentieth Annual Conference of the Association of Researchers in Construction Management (ARCOM))
Maqsood, T., Walker, D. H. & Finegan, A. D., 2004, 'Current state of knowledge management, potential and trends; Implications for the construction industry', Proceedings of Clients Driving Innovation International Conference 2004, Keith Hampson(ed), CRC for Construction Innovation, Brisbane, Australia, (Clients Driving Innovation International Conference)
McKay, E., 2004, 'Towards Closing the Digital Divide: A Multicultural, Intergenerational ICT Case Study', ICCE 2004, Elspeth McKay(ed), Common Ground Publishing, Melbourne, (International Conference on Computers in Education)
McKay, E., Thomas, T. N. & Martin, J. M., 2004, 'Work search prototype design: Human-computer interaction for vocational rehabilitation', Proceedings of the Seventh IASTED International Conference on Computers and Advanced Technology in Education, Vladimir Uskov(ed), IASTED, Switzerland, (The Seventh IASTED International Conference on Computers and Advanced Technology in Education)

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