Production and Operations Management Systems Chapter 1: Introduction

Working Definition of P/OM

• The study of Production and Operations Management (P/OM) is the study of operations and processes leading to the creation of goods and services.
• Operations management consists of tactics such as scheduling work, assigning resources including people and equipment, managing inventories, assuring quality standards, process-type decisions that include capacity decisions, maintenance policies, equipment selection, worker-training options, and the sequence for making individual items in a product-mix set.