It is clear that the current digital marketing model needs
to change — and it is changing. Rebuilding consumer
trust is the next challenge, and
the findings from this
report provide a good basis for understanding the
attitudes people now hold toward brands, and what
marketers should do next.
Our research with Ipsos in this report provides
deeper insight into the
complex and contradictory ways consumers behave online. It should
provide the jumping-off point for brands
wishing to understand how
their customers feel about privacy and tailored advertising.
In summary
There are three takeaways from Ipsos’s research
that marketers should
put into practice when designing new online experiences:
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