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VARIANT -6
Communication is not that easy!
We have two ears and one mouth so that we can listen twice as much as we speak.
― Epictetus, a Greek philosopher
1.Discuss the questions.
What does the quote mean? Do you agree with it?
When we communicate, what is more important: listening or talking?
What are the qualities of a good communicator?
What problems might occur when communicating with someone?
2.Complete the table with words that go with these verbs. Some words can be matched to more than one verb.
feedback
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thoughts
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ideas
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confusion
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meaning
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misunderstanding
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miscommunication
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message
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animosity
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prevent
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interpret
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lead to
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3.Fill in the sentences with the correct form of the verbs from the table above and then discuss these points.
Asking people questions usually ………… miscommunication.
One of the most common reasons that ………..… misunderstandings is the use of complicated sentence structures.
It only makes sense to ……… positive feedback as it keeps everyone happy.
People with various knowledge, experience and cultural backgrounds
…………… messages in a different way.
4.Watch the first part of a video (to 3:10) titled “How miscommunication happens (and how to avoid it)” and choose correct answers.
means that communication is a one-way process
involves communicating complex concepts
includes feedback from the other person
In the transactional model:
there is no exchange of information
just one person assigns meaning
people give and receive feedback
improve communication by adding extra information
limit the number of messages we receive
change meanings and interpretation of messages we receive
5.Complete these rules of good communication with words from the box.
filters gut open express engage
#1: ………… actively with the verbal and nonverbal feedback of others, and adjust
your message to facilitate greater understanding.
#2: Listen with your eyes and ears, as well as with your ………… . Remember that
communication is more than just words.
#3: In the rush to ………… ourselves, it's easy to forget that communication is a two-
way street. Be ………… to what the other person might say.
#4: Be aware of your personal perceptual ………… . Elements of your experience,
including your culture, community, and family, influence how you see the world.
Watch the second part of the video (from 3:10) and check your answers in the previous exercise.
Discuss the rules above. What do they mean? How easy do you think it is to follow these rules?
6.Discuss the questions.
Do you think that people tend to use too many words to communicate their ideas?
What can we do to be better communicators?
In what kinds of situations do you have to ask someone to rephrase what they’ve said?
7.Match phrases to correct categories.
Can you elaborate on that?
I don’t fully understand…
Could you be more specific?
Just to be clear, you’re suggesting that…
Would you mind speaking more slowly?
If I understand you correctly…
Correct me if I’m wrong, but you’re saying that…
You want someone to clarify
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You didn’t hear something
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what they’ve said
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You want to explain/clarify something
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You want to check if you understand what
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you’ve already said
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someone has just said
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8.What would you say in these situations? Use the expressions from the table on the previous page to complete these dialogues.
A: First, you need to know the nuts and bolts of running a business.
…………………………………………………………………………………………..
It means that you need to know at least basic details about running a business.
A: I’m going to finish this task soon.
……………………………………… . Everyone’s waiting for you.
A: Yeah, I’ll finish by Friday.
A: If you want to add a new vendor to the system, you have to click this button and type the vendor’s details.
That’s it? I’m not sure if I know what to do. ………………………………..……..
Ok, so you click this button and type your vendor’s details. Remember that all fields should be filled in. Then, you click ‘accept’ in the top right corner. After a second, you’ll see the information on your screen whether your form has been completed correctly or not. If not, you need to repeat the process.
A: So, I asked her if she knows… and how about ... But she…
I’m sorry, but I’ve just switched off. …………………………………….……….
A: He wasn’t really honest with us.
…………………………………………………………………..…………………..
Yes, he was a liar.
A: Your name, please.
Jane Kowalski. K – O – W – A – L – S – K – I.
Sorry, …………………………………….. . Would you mind speaking more
A: You should present the product, talk about all its advantages, give them the price and make sure they buy it.
If I understand you correctly, I just need to sell it.
A: Yeah, …………………………………….., just sell it.
VARIANT -7
Let’s binge watch it together!
1.Choose correct words in these groups of words.
Video on COMMAND/REQUEST/DEMAND - a system for watching films or recorded programmes on the internet or TV at any time (AKA streaming)
CAPTIONS/CREDITS/CREDENTIALS - a list of people involved in making a film or TV programme that is shown at the end or beginning of it
HIGH TIME/PRIME TIME/APEX TIME - the time when the largest number of people are watching TV or listening to the radio
a RERUN/REPLAY/RETAKE - a programme that is being shown on TV again
to ZAP/ZIP/ZIG - to change the channel you are watching on TV using a remote control
to AIR/VOICE/DISPLAY - to broadcast something on the radio or TV
a WORSHIPER/PRESCRIBER/SUBSCRIBER - someone who pays money in order to receive something regularly
COMMS/COMMERCIALS/COMMERCES - advertisements on TV or the radio
2.Complete questions with correct words from ex. 1. Next, discuss these questions in pairs.
If you’ve missed a film on TV, do you ever try and catch a ………………..?
When you watch TV, do you tend to ……………….. between channels because of the commercial break?
Are you a ……………….. to any video on ……………….. services? If yes, was it the absence of ……………….. that convinced you to use such services?
Do you like the idea that platforms as Netflix ……………….. all episodes of some TV series at once?
Read the sentences and figure out what binge watching means, and create a sentence with it.
to binge (on sth) - to do something in a way that is extreme and not controlled
Heavy and regular binge drinking during adolescence is associated with an increased risk of alcoholism.
Binge eating often leads to weight gain and obesity, which only reinforces compulsive eating.
Your sentence: ……………………………………………………………………….…
VARIANT - 8
Let’s binge watch it together!
1.What do you think? Read statistics and choose your answers: a, b or c.
Half of television viewers have binge watched ……….. hours of a TV show in
……….. of binge watchers have sacrificed sleep to continue watching a TV show.
a. 28% b. 58% c. 80%
3. One in ……….. British workers admits to call in sick to stay at home and binge
watch TV shows.
a. five b. seven c. ten
Nearly ……….. of us have lied about watching a series because other people were talking about it.
a. 1/2 b. 1/3 c. 1/4
Discuss the questions.
Are you surprised by these statistics?
Do you ever binge watch? How many hours do you binge watch in one go?
Have you ever sacrificed sleep to continue watching your favourite TV series?
Have you ever called in sick or cancelled social plans in order to watch a show?
Would you ever lie about watching a series if your friends talked about it?
Watch the first part [0:00-2:34] of the video [http://bit.ly/Bingeing] and answer the questions.
What does Netflix do to encourage binge watching?
…………………………………………………………………………………………..
Why are people embarrassed by binge watching?
…………………………………………………………………………………………..
What is special about such TV series as Big Little Lies?
…………………………………………………………………………………………..
Watch the second part of the video [2:34 – 5:02] and fill in the sentences below with 1 to 3 words.
In the very emotional episode Splat of Sex and The City, one of the characters …………………. of a window.
Binge watching activates your brain so watching dramatic events in the evening won’t be good for your …………………. .
Orange is the New Black with the cast …………………. wouldn’t work so well if it were broadcast on traditional TV.
Bingeing is a word with a …………………. meaning.
Sentences below include the language used in the video. Decide what the
phrases in bold mean.
Netflix realized that a lot of people gravitate towards watching a lot of episodes in one go and started releasing the whole series at once.
have a natural tendency for OR be addicted to
The Netflix feature which immediately loads the next episode is there to nudge you to watch more and more.
encourage gently OR force to do something
C. She shops in bulk to minimize packaging and takes the bus whenever possible.
buy in large shops OR buy in large amounts
I sometimes get sucked into watching a show for three hours without even noticing.
become very involved in
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OR
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be tricked to do something
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something
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Even the minor characters in these TV shows come with their own story arcs when you have several seasons.
a story very important for the
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OR
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a complete story in a film/book
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whole plot
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It is very difficult to discriminate between the concepts of irony, satire, and parody.
differentiate OR select from a group
DEBATE
Choose one of the topics below and in pairs prepare a list of arguments for one side. Next, in groups of four defend your point of view and exchange arguments. When you’re done – choose another topic and have another short debate.
Releasing a whole TV series
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OR
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Releasing episodes of TV series
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season at once
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once a week
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Watching movies via a streaming
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OR
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Watching movies in the cinema
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service at home
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Watching only cable TV with
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OR
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Using a streaming service and not
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dozens of channels
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watching traditional TV at all
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Watching too much TV destroys
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OR
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Watching TV series helps to create
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social interaction
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social interactions
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