Plan, manage and conduct meetings


Record minutes of meetings



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Record minutes of meetings

  • One of the key requirements of any meeting is to record minutes
  • Minutes are a written record of what was discussed, agreed and actioned
  • They provide participants with a tangible record of events resulting from the meeting.
  • In essence minutes can be likened to a photocopy of the meeting.

Record minutes of meetings

Informal minutes

A very informal meeting may only include the following:

  • Outcomes or conclusions reached
  • A list of intended actions
  • The name of person responsible for that action
  • A brief dot point of items that remains unresolved.

Record minutes of meetings

Formal minutes

In contrast to these, informal minutes, detailed minutes should include the following:

  • Date, time and location of the meeting
  • Objectives of the meeting
  • List of participants
  • Items discussed, comments, person’s name and what they said.

Record minutes of meetings

Formal minutes

  • Names and types of votes
  • Outcome of votes
  • List of assigned tasks will appear
  • Expected results and a timeline
  • List items that were not discussed and reasoning.

Record minutes of meetings

Verify minutes

  • Minutes of the meeting are often taken by a different person, than the Chairperson
  • Check for accuracy
  • Check against personal notes taken
  • Discuss differences with note taker
  • To ensure accuracy, confirm minute meetings with another participant at the meeting.

Element 3:

Element 3:

Debrief and follow up meetings

Debrief and follow up after meetings

Performance Criteria for this Element are:

  • Process and distribute documentation from meetings
  • Inform colleagues regarding the outcomes of meetings
  • Incorporate work resulting from meetings into the current work schedule with tasks and actions prioritized, as appropriate.

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