People-focused knowledge management

Asset Management Mentality: Management attitude and practice
that is required to manage intangible assets with the same objec-
tives as for tangible assets. The mentality to focus on operational
and strategic objectives to create, renew and maintain, safeguard,
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and utilize and leverage tangible and intangible capital throughout
the enterprise.
Automated Knowledge: Explicit knowledge that has been embedded
in an automatic device (such as a computer).
Automatic or Automatized Knowledge: The lowest abstraction level
of tacit knowledge. People know this knowledge so well that it has
been automated and is used to perform tasks automatically —
without conscious reasoning.
Basic Knowledge Analysis (BKA): A relatively extensive analysis and
characterization of the knowledge in the task environment. It
focuses on how knowledge is held, used, etc., and it encompasses
Task Environment Analysis (TEA), Critical Knowledge Function
Analysis (CKFA), business function analysis, and knowledge 
acquisition — or knowledge elicitation and modeling.
Blackboard Systems: Knowledge-based systems that consist of
several separate reasoning processes that use a “blackboard” to
post intermediate results or information that needs to be commu-
nicated between the various systems. Blackboard systems may be
used for multiple-hypothesis reasoning.
Case-Based Learning: Approach to learning using “cases” (stories,
scenarios, descriptions of real events, etc.) to illustrate the 
material to be internalized. Case-based learning is supportive of
building mental reference models.
Case-Based Reasoning (CBR): A reasoning approach often used by
people but also implemented as knowledge-based system (KBS)
reasoning strategy. In case-based reasoning we compare the present
situation or condition to previously experienced situations 
(reference cases) and interpolate between the most likely ones to
arrive at conclusions for how to handle the present case.