Bog'liq Professional Front Office Management Pearson New International Edition by Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin (z-lib.org)
FRONT OFFICE SEMANTICS Paid-outs: Payments made by the front desk for legitimate hotel expenses. Examples include the pur-
chase of minor office supplies, guest refunds, or other expenses authorized by the hotel’s FOM and
recorded by the appropriate staff member.
NIGHT AUDIT AND REPORT MANAGEMENT ROADMAP 3 To Balance: Start with
Total end-of-day departmental revenue recorded
Less
Paid-outs Equals
Net revenue
Less
Total cash received
Equals
Amount to transfer to accounts receivable
Less
Accounts receivable transfers
Equals
0
Data Reporting
Accounting for
Other Revenues
Accounting for
Guest Charges
Overview of Night
Audit Functions
Data Management
Review the role of the
night auditor in
accounting for guest and
non-guest charges, in
reconciling charges with
applicable department
revenues, and in generating
reports and safeguarding
confidential data.