Bog'liq Professional Front Office Management Pearson New International Edition by Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin (z-lib.org)
GUEST CHARGES, PAYMENT, AND CHECK-OUT Additional information required to initiate a card for a holder who is not
physically present includes name and street (billing) address. An address veri- fication service (AVS) can help verify street numbers in the United States.
FOMs who do not have an AVS available should arrange with their merchant
service provider to add this fraud-prevention service.
FRONT OFFICE SEMANTICS Address verification service (AVS): Company that, for a fee, allows access to its database of current
addresses.
•
Authorization. The second step to ensure that a hotel receives payment
involves real-time authorization to reduce chargebacks and to identify card-
entry errors.