Pearson New International Edition International pcl tp indd 1

Discussion Questions:
1. Assume that you are traveling to a specific area and are on a relatively tight
budget. How would you determine hotels located at your destination? How
would you determine room charges? How important would the room rate be in
your hotel selection? What other factors would be important?
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REVENUE MANAGEMENT TOOLS
Some revenue managers consistently do a better job than others (recall the example of
Noel and JeAnna early in this chapter). Like any hotel staff members, revenue managers
must have the proper tools to perform well, and they must learn how to skillfully use