Pearson New International Edition International pcl tp indd 1

FRONT OFFICE SEMANTICS
Package:
Group of hospitality services (e.g., hotel rooms, meals, and airfare) sold for one price. For
example, a Valentine’s Day getaway package to Las Vegas offered by a travel agent might include air-
fare, lodging, meals, and show tickets for two people at one inclusive price.
The hotel’s FOM learns from the local CVB that the city will host the
statewide, three-day, physicians’ convention in three years. This will be the first
time the group has met in this city. The group’s meetings will be held at the
convention center on the third weekend in November. Because of its proximity
to the convention center, the Crystal Hotel will likely be a desirable location
for attendees. Rooms will sell at rack rate. Should the FOM designate the