Pearson New International Edition International pcl tp indd 1



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Professional Front Office Management Pearson New International Edition by Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin (z-lib.org)

Hospitality industry
Businesses that provide accommodations (lodging) and foodservices
for people when they are away from their homes.
Hospitality suite
Private guestroom of sufficient size to provide meeting space and food
and beverage service for a small group of guests.
GLOSSARY'>Host hotel
Property that serves as the headquarters for a group when multiple hotels must
be used to house all group members.
GLOSSARY
Revenue
-
Management
-
controllable
expenses
,
Available
rooms
for
that
period
10


GLOSSARY
Hot spot
Wi-Fi area that allows for high-speed wireless Internet access or other data
transmission. An analogy is a reception zone for a cell phone.
Hotel
For-profit business that rents sleeping rooms and often provides other amenities
such as food and beverage services, swimming pools and exercise rooms, meeting spaces,
business centers, and concierge services. Also referred to as motel, motor hotel, or motor inn.
Hotel chain
Group of hotels with the same brand name.

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