Pearson New International Edition International pcl tp indd 1

External recruiting:
Tactics designed to attract persons who are not current hotel employees for vacant
positions in the organization.
Many managers appreciate the benefits of internal recruiting. Presently employed
staff members who understand the work environment (including the relationship
between management and employees) might know others who would enjoy working
in the organization. Some properties, especially those with high turnover rates, offer
financial incentives to staff members who refer applicants who are subsequently
employed and remain with the organization for a specified time period.
A wide range of external recruiting tactics can be used. Some traditional tactics
are newspaper ads, promotion at career fairs, and postings with employment divisions
of state labor agencies. Other recruitment tactics are less traditional
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Meeting with school guidance counselors
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Seeking out senior citizens
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Assuring that uniform requirements do not have a negative effect on job
applicants
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Adding an employment section to the hotel’s Web site
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Using current employee endorsements in employment ads
After applicants for vacant front office positions have been recruited, the
selection process evaluates applicants to determine those most likely to be successful
in the position. An organized and objective selection process is preferable to the