Pearson New International Edition International pcl tp indd 1


NIGHT AUDIT AND REPORT MANAGEMENT



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Professional Front Office Management Pearson New International Edition by Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin (z-lib.org)

NIGHT AUDIT AND REPORT MANAGEMENT
Altoona Hotel
ADR Report for: 
01/05/xx
Variance
Variance
Date
amount
percentage
1/05/XX
Actual ADR today
$ 97.83
Month-to-date ADR
$ 96.34
$ 1.49
1.55%
Forecasted ADR
$101.23
$(3.40)

3.36%
Last year, same-date ADR
$ 96.11
$ 1.72
1.79%
Last Year, month-to-date ADR
$ 95.31
$ 2.52
2.64%
FIGURE 9
Sample single day ADR report.
574


variance between the two nights. As he does so, David will be better able to sched-
ule staff based on forecasts of room sales.
Literally hundreds of potentially useful revenue-related reports can be generated;
therefore, FOMs must be careful to create, generate, and distribute only those that
will be beneficial. For many properties, the following revenue generation reports are
typically most useful:

Revenue by source of business (distribution channel)

Revenue by room number

Revenue by room type

Revenue by rate code

Revenue by guest type

Revenue by state

Revenue by zip code

Revenue by telephone area code

Revenue by individual travel agency

Advanced deposits received

Department sales per occupied room

Department sales per in-house guest

Revenue by guest arrival date

Revenue by guest departure date

Revenue forecasts for 10 days

Revenue forecasts for 30 days

Monthly revenue by source

Yearly revenue by source
The challenge for FOMs is to determine, create, and distribute revenue analysis
reports that will be the most helpful.

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