Payoneer privacy policy

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION? 
Payoneer retains your personal data for the duration of your engagement with us and for a 
period following termination of your engagement with us, as required or permitted by 
applicable laws or regulations and/or in accordance with Payoneer’s internal policies and 
procedures for purposes of prevention of fraudulent activity, risk management and security. 
Payoneer will periodically review the necessity of retention of your personal data.
YOUR RIGHTS UNDER LGPD 
You have several rights in relation to your personal data which are described in more detail 
below. You can exercise your rights at any time. 
For requests related to deleting your personal data or receiving a copy of your personal data, 
you can contact us at any time by using this 
online form
. 
For additional queries related to privacy and personal data you can contact our Data 
Protection Officer at 
[e-mail]
 
Confirming and accessing your data 
You can ask us to: 
•
Confirm whether we are processing your personal data. 
•
Give you a copy of that personal data. 
You do not have to pay a fee for a copy of your personal data unless your request is 
unfounded, respective or excessive, in which case we will charge a reasonable amount in the 
circumstances. We will let you know of any charges before completing your request. 
Rectifying your personal
data 
You can ask us to correct any personal data which is incomplete, inaccurate or out-of-date.
This is free of charge. If we have shared the personal data with anyone else, we will tell them 
about the correction wherever possible. If we cannot action a request to correct your personal 
data, we will let you know and explain why this is. 
Anonymizing, blocking and erasing your personal
data 
Subject to the retention provisions above, you may request anonymization, blocking or 
erasure of unnecessary or excessive personal data, or personal data processed in non-
compliance with the provisions of the LGPD. If we have shared the personal data with anyone 
else, we will tell them about the anonymization, blocking or erasure wherever possible. If we 
cannot action a request to anonymize, block or erase your personal data, we will let you know 
and explain why this is.

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