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Interviews or Recorded Conversations



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Interviews or Recorded Conversations.
Interviews or conversations can be either planned (formal) or 
spontaneous (informal); you may develop questions beforehand or simply invite an open-ended exchange. In 
any event, you must either transcribe or record the conversation. If you take written notes, make them as 
complete as possible. Reread them while your memory is fresh so that you can fill in any missing information 
and add your own insights. You can also tape record (audio or video) interviews or conversations and then 
transcribe them (see Chapter 7). One helpful source of action research data that falls under the informal 
interview umbrella is that of 
collegial dialogue
, experience sharing, and joint problem solving. In other words, 
conversations among teachers to discuss common problems or issues, share procedures and promising 
practices, and compare perceptions encourage collaboration and the confidence to improve practice. These 
conversations may be recorded by hand or tape recorded and serve as data in your study. 
Questionnaires and Attitude Scales.
Another common data source is teacher-administered questionnaires 
and attitude scales completed by students or, sometimes, parents of students. Questionnaires can be used when 
there is not time to individually question students or small groups of students. Also, they axe advantageous 
when a large number of responses are needed, such as a questionnaire mailed home for completion by a parent 
of every student in the school. Questionnaires may include closed-end items, in which respondents are given 
a limited number of responses, and open-ended items, in which a question is asked and respondents must 
create their own response. Both can supply information about a program’s perceived effectiveness, for 
example, including specific responses that may be counted, and narrative comments from the open-ended 
questions. Writing questionnaires is a skill, and is something that should be done with thought and care. (See 
a full discussion of questionnaires in Chapter 10.) Attitude scales, as discussed in Chapter 5, determine “what 
an individual believes, perceives, or feels about self, others, and a variety of activities, institutions, and 
situations.” Scales that are typically used in action research include Likert scales, semantic differential scales, 
and rating scales. Data from attitude scales are numeric, and are accompanied by narrative comments. 

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