12
CONTENT
page
INTRODUCTION
15
Part I. THE THEORETICAL BASIS OF MARKETING
COMMUNICATIONS
17
1.1
Priority of the study
marketing communications
17
1.2
Communication as a process information connection
18
1.3
The complex of integrated marketing communications
22
1.4
The complex of marketing communication:
elements,
forms and content
25
Questions for control and discussion
30
Part II. CREATING AND MANAGING A COMPLEX OF
MARKETING COMMUNICATIONS
32
2.1
Organizing a complex of marketing communications
32
2.2
Controlling integrated marketing communications
38
Questions for control and discussion
48
Part III. SALES PROMOTION
49
3.1
Purpose and essence of sales promotion
49
3.2
Sales promotion strategies
54
3.3
Promotion strategies linking with price
57
3.4
Methods of informing about measures of sales promotion
61
Questions for control and discussion
63
Part IV. PERSONAL SELLING
64
4.1
The concept, core and goals of
personal selling
64
4.2
Methods of business talk
66
4.3
Importance of telemarketing in personal sales
73
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