Think Again

diversity of background and thought
: See, for example, Ute Hülsheger, Neil R. Anderson, and
Jesus F. Salgado, “Team-Level Predictors of Innovation at Work: A Comprehensive Meta-
analysis Spanning Three Decades of Research,” Journal of Applied Psychology 94 (2009): 1128–
45; Cristian L. Dezsö and David Gaddis Ross, “Does Female Representation in Top Management
Improve Firm Performance? A Panel Data Investigation,” Strategic Management Journal 33
(2012): 1072–89; Samuel R. Sommers, “On Racial Diversity and Group Decision Making:
Identifying Multiple Effects of Racial Composition on Jury Deliberations,” Journal of Personality
and Social Psychology 90 (2006): 597–612; Denise Lewin Loyd et al., “Social Category Diversity
Promotes Premeeting Elaboration: The Role of Relationship Focus,” Organization Science 24
(2013): 757–72.
potential is realized in some situations
: Elizabeth Mannix and Margaret A. Neale, “What
Differences Make a Difference? The Promise and Reality of Diverse Teams in Organizations,”
Psychological Science in the Public Interest 6 (2005): 31–55.
(and more accurate): “Diversity is good, but it isn’t easy”
: Lisa Leslie, “What Makes a Workplace
Diversity Program Successful?,” Center for Positive Organizations, January 22, 2020,
positiveorgs.bus.umich.edu/news/what-makes-a-workplace-diversity-program-successful
.
“The Mixed Effects”
: Edward H. Chang et al., “The Mixed Effects of Online Diversity Training,”
PNAS 116 (2019): 7778–83.
“maintain a consistent narrative”
: Julian Matthews, “A Cognitive Scientist Explains Why Humans
Are So Susceptible to Fake News and Misinformation,” NiemanLab, April 17, 2019,
www.niemanlab.org/2019/04/a-cognitive-scientist-explains-why-humans-are-so-susceptible-to-
fake-news-and-misinformation
.