Think Again

“murder boards” to stir up
: William Safire, “On Language: Murder Board at the Skunk Works,”
New York Times, October 11, 1987, 
www.nytimes.com/1987/10/11/magazine/on-language-
murder-board-at-the-skunk-works.html
.
At X, Google’s “moonshot factory”
: Derek Thompson, “Google X and the Science of Radical
Creativity,” The Atlantic, November 2017, 
www.theatlantic.com/magazine/archive/2017/11/x-
google-moonshot-factory/540648
.
“The most essential gift”
: The Cambridge Companion to Hemingway, ed. Scott Donaldson
(Cambridge: Cambridge University Press, 1996).
How well we take criticism
: David Yeager et al., “Breaking the Cycle of Mistrust: Wise
Interventions to Provide Critical Feedback across the Racial Divide,” Journal of Experimental
Psychology: General 143 (2014): 804–24.
people who lack power or status
: Elizabeth W. Morrison, “Employee Voice Behavior: Integration
and Directions for Future Research,” Academy of Management Annals 5 (2011): 373–412;
Charlan Jeanne Nemeth, In Defense of Troublemakers: The Power of Dissent in Life and Business
(New York: Basic Books, 2018).
Agreeable people were significantly more
: Jennifer A. Chatman and Sigal G. Barsade,
“Personality, Organizational Culture, and Cooperation: Evidence from a Business Simulation,”
Administrative Science Quarterly 40 (1995): 423–43.
A major problem with task conflict
: De Wit, Greer, and Jehn, “The Paradox of Intragroup
Conflict.”
framing a dispute as a debate
: Ming-Hong Tsai and Corinne Bendersky, “The Pursuit of
Information Sharing: Expressing Task Conflicts as Debates vs. Disagreements Increases
Perceived Receptivity to Dissenting Opinions in Groups,” Organization Science 27 (2016): 141–
56.

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