Ict in Marketing a study of The Use of Internet and Mobile Phones in Five Selected Companies in Dublin



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2.2.1 A STUDY BY BENGTSSON, ET AL
A study by
Bengtsson et al.,
(2007), analyses survey data from 379 Swedish 
manufacturing firms. The results of the analysis show that composition of factors on 
which firms base their decision to adopt advanced Internet-based marketing 
operations varies significantly with firm size. The aim of the study was thus to further 
elaborate on drivers behind the development of advanced Internet use. They chose 
to focus on one specific advanced use of the Internet, namely the use of
Internet 
market channels
.
While adopting the Internet for basic purposes does not require major investments or 
organizational changes, adopting advanced Internet operations as a market channel 
might require the firm to change its established channels of distribution and routines, 
sustain short-term losses, and also require significant competencies and financial 
resources.
Data for this study was collected through the sampling of Swedish firms located in 
four different regions. These different types of industrial context represent one 
metropolitan area and three provincial regions in the south, north and middle parts of 
Sweden. The firms are active in six traditional industrial sectors – wood, publishing/ 
printing, chemicals, metal, machinery and electrical equipment. The questionnaire 
together with an explanation of the study were mailed to the firms. It was underlined 
that it was important that the questions should be answered by the person 
responsible for marketing or the marketing manager in the respective firms.
It was considered that the project is relatively tightly connected to aspects of the 
Internet technology linked to marketing and that the person responsible for the 
marketing function also normally has the greatest insight and knowledge about these 
aspects.
The way the above research was conducted is related very much to this one in some 
aspects like who the questionnaire should be administered to and the central topic 
(i.e ICT in marketing). In this research the questionnaires were administered to the 
Marketing/IT department of the selected companies. The differences however, were 
in the way the questionnaires were administered. In this research the questionnaires 
were administerd via an email link that directs to the questions on-line and the 
sample size.
Largely, the above research findings and conclusions came up with: 
size
is positively 
associated with the adoption of the advanced Internet-based marketing operations. 
This present research is to find out how the selected companies use ICT and for 
advice to be given based on available literature in areas of short-comings.
20



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