Ict in Marketing a study of The Use of Internet and Mobile Phones in Five Selected Companies in Dublin


% - Overall Click-Through Rate (CTR). 13.55%



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6.59%
- Overall Click-Through Rate (CTR).
13.55%
- CTR to internal email lists.
3.48%
- CTR to rented lists.
1.80%
- Average "unsubscribe" rate.
9.00%
- Average undeliverable/reject rate—internal lists.
While the intent of the recent CAN-SPAM anti-spam law was to protect consumers, 
the ultimate result of the law is likely to have little effect. Legitimate business-to-
business email marketers were, in fact, already adhering to guidelines for honest and 
ethical promotion. The mass consumer market spammers, who were distributing up 
to 1 million emails
daily
offering diet aids and other unwanted offers, were not 
following regulations before the law was passed, and are unlikely to do so afterward. 
For those of us adhering to proper email etiquette and promotion, CAN-SPAM'S 
requirements are relatively simple to follow and pose no threat to the effectiveness of 
email marketing. 
7


According to Joel,
Next Marketing
(April 2004), some have been predicting the 
demise of email promotion, but as Shakespeare would likely have said, we think 
predictions of email's death are greatly exaggerated. However, three proposals are 
being discussed in the industry to deal with the crush of illegal spam:
• Caller ID.
This system, proposed by Bill Gates, functions as telephone Caller ID 
works, so spammers can't hide behind anonymous/unknown names posted in the 
"From" address field in an email.
• Sender Policy Framework (SPF).
AOL began
 
testing this system, which works 
similarly to Caller ID within the AOL network.

DomainKeys from Yahoo!
This is based on a cryptography technology that 
generates a unique signature to verify an email sender's identity. This, however, is 
the most technically complex of the three alternatives. Regardless of its shape in the 
future, email marketing represents one of the most exciting and powerful modes of 
communication with new and existing customers, employees and communities. 
While it's technically complex, the methods and procedures that make any form of 
marketing effective apply equally as well to email. Email will remain a marketer's 
favorite for some time to come.
Website
use on the other hand has now developed to have various interactive 
usage, unlike when it was just to give universal access to information. Websites have 
developed to eCommerce usage, social networking and the likes, with some 
websites having inbuilt applications e.g for graphic design, online customer 
customization, for example, 
www.print24.ie
 and 
www.dell.ie
 respectively.
Despite its dynamism and difussion in this 21
st
century, websites are still under 
utilized and left most times as just a symbol or logo.
Web designers normally come accross the following questions:

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