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journal-12-33-2

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provide necessary user services. Taking into account not only the needs, but also the 
technical capabilities of users complements the above-described principle of digital 
government in the context of the growing popularity of mobile devices for working on 
the Internet and the development of unified portals for state and municipal services. 
The requirement to ensure a "seamless" user transition from one electronic computing 
device to another (for example, from a personal computer to a mobile phone or tablet 
computer) and from one operating system to another (for example, from IOS to 
Android) when working with these portals was the embodiment of this principle, which 
remained technically unrealized in the framework of e-government. 
Unlike e-government, a number of services which involves applying for 
government services through traditional paperwork, which was complicated by the 
need for frequent consultation with other agencies in the course of processing the 
application, digital government creates fully digitized administrative process, from 
filing and tracking of application, constantly informing the user about the passage of 
important stages and ending the automated screening of applications, not only in the 
existing database services, but also for interagency databases. As a result, the practice 
of providing public services can be completely digitized, and the physical result of their 
provision can be replaced with a digital passport, visa, payment document, etc. 
The creation of unified databases for joint use by government agencies is one of 
the important conditions for building a digital government. Thus, information collected 
by a single government Agency about individuals, businesses, real estate objects, 
addresses, etc. is repeatedly used throughout the public sector, not only at the Central, 
but also at the regional and municipal levels. Almost any information that is used in 
the work of government agencies and does not contain personal data, closed official 
information or state secrets can be published in the form of open data (for example, 
cartographic data, data from the financial, insurance and construction sectors of the 
economy, meteorological data, etc.). As a result, databases become key administrative 
assets rather than the functions and powers of government departments. 


Международный научный журнал «ВЕСТНИК НАУКИ» № 12 (33) Т.2
.………… …
ДЕКАБРЬ 2020 г. 
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