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provide necessary user services. Taking into account not only the needs, but also the
technical capabilities of users complements the above-described principle of digital
government in the context of the growing popularity of mobile devices for working on
the Internet and the development of unified portals for state and municipal services.
The requirement to ensure a "seamless" user transition from one electronic computing
device to another (for example, from a personal computer to a mobile phone or tablet
computer) and from one operating system to another (for example, from IOS to
Android) when working with these portals was the embodiment of this principle, which
remained technically unrealized in the framework of e-government.
Unlike e-government, a number of services which involves applying for
government services through traditional paperwork, which was complicated by the
need for frequent consultation with other agencies in the course of processing the
application, digital government creates fully digitized administrative process, from
filing and tracking of application, constantly informing the user about the passage of
important stages and ending the automated screening of applications, not only in the
existing database services, but also for interagency databases. As a result, the practice
of providing public services can be completely digitized, and the physical result of their
provision can be replaced with a digital passport, visa, payment document, etc.
The creation of unified databases for joint use by government agencies is one of
the important conditions for building a digital government. Thus, information collected
by a single government Agency about individuals, businesses, real estate objects,
addresses, etc. is repeatedly used throughout the public sector, not only at the Central,
but also at the regional and municipal levels. Almost any information that is used in
the work of government agencies and does not contain personal data, closed official
information or state secrets can be published in the form of open data (for example,
cartographic data, data from the financial, insurance and construction sectors of the
economy, meteorological data, etc.). As a result, databases become key administrative
assets rather than the functions and powers of government departments.
Международный научный журнал «ВЕСТНИК НАУКИ» № 12 (33) Т.2
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ДЕКАБРЬ 2020 г.
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