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information
for a range of 
purposes
. 

Planning 

Decision-making 

Controlling 
6.7.1 Planning 
Once any decision has been made, it is necessary to plan 
how to implement 
the steps necessary to 
make it effective. Planning requires a knowledge of, among other things, available 
resources
, possible 
timescales 
for implementation and the likely 
outcome under alternative scenarios
.
BPP Tutor Toolkit Copy

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PART E: PERSONAL EFFECTIVENESS AND COMMUNICATION IN BUSINESS 
 
460
 
6.7.2 Controlling 
Once a plan is implemented, its actual performance must be controlled. Information is required to assess 
whether it is proceeding as planned 
or whether there is some unexpected deviation from the plan. It 
may consequently be necessary to take some form of corrective action.
6.7.3 Decision-making 
Information is also required to make informed decisions. This completes the full circle of organisational 
activity.
6.8 The qualities of good information 
Good information
has a number of specific qualities: the mnemonic 
ACCURATE
is a useful way of 
remembering them. 
The 
qualities of good information 
are outlined below – in mnemonic form. If you think you have seen 
this before, note that the second A here stands for 
'Authoritative'
, an increasingly important concern 
given the huge 
proliferation of information sources 
available today. 
Quality 
Example 
A
ccurate 
Figures should 
add up
, the degree of 
rounding 
should be appropriate, there should be