Fiona a is h £t Jo Tomlinson

1 1 4
Listening for IELTS

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CD 1; Tracks 32-34
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T rack 34
Student:_LA:_Student:_LA:_Student:_LA:_Student:_LA'>Library assistant:
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No, I'm in private accom m odation - do you need my address?
Yes, please.
It's Flat 3. 24 Lavender Gardens, London, SW12 3AG.
Can you s p e ll the stre e t name fo r me?
Yes, it's L -A -V -E -N - D - E - R Gardens.
And do you have a contact telephone num ber?
Is my m obile n u m b e r OK?
Yes, th a t's fine.
Just let me find my phone. Right the num ber is 07988 566341 [079. double 8. 5. double 6. 341], 
Let me just check th a t - 07988 566341. So, Simon did you have a to u r of the lib ra ry fa cilitie s 
during yo ur induction?
U nfortunately, I m issed it - could you give me a quick to u r now?
I can't give you a to u r now, I'm afraid. I have to stay here at the Help Desk but I can show 
you places on th is m ap of the library.
That w ould be h elpful, thanks.
OK, so w e're here at the Help Desk, next to the Service Desk, w here you go to b orrow and 
re tu rn books. The m axim um n u m b e r of books you can b orro w at any one tim e is ten.
Yes, I see.
Opposite the Service Desk is the Training Room , w hich is used by lib ra ry sta ff to give 
dem on stratio ns of the co m p ute r system s to sta ff and students. But the entrance is round 
the o th e r side.
Is the Training Room beside the Quiet Room?
Yes, th a t's rig ht, w ith the entrance round the fro n t too. It's im p o rta n t to rem em be r th a t a ll 
m obile phones m ust be sw itched o ff in th is room.
Of course. And w ha t about books - w here can I find the books fo r my course?
Good question. You're studying Geography so, if you w a lk past the Service Desk, tu rn right, no 
sorry tu rn left, and continue on past the Philosophy section, y o u 'll find the Geography section. 
The copying fa cilitie s are on the left. Now one more im p orta nt thing is the Group Study Room 
and the booking system. If you're w orking on a project w ith o ther students and you w ant to 
discuss things w ith each other, you can go to the room in the co rn er at the opposite end of the 
library from the copiers. T hat’s the Group Study Room. It’s between the Sociology section and 
the TV room . The Group Study Room m ust be booked fo rty-e ig h t hours in advance.
Right, thanks. Can I keep th is map?
A ctually, th is is the last one I have, but I can make a copy fo r you.
That w ould be great, thanks.
Oh, I should also explain how you book the Group Study Room.
Oh, yes, so how do I do that?
You can only book th is room using the online reservation syste m . The sam e one you use to 
reserve books th a t are c u rre n tly on loan.
I th ou gh t it was called the online catalogue system.
No, th a t's fo r searching fo r th ing s in the lib ra ry ; the reservation system is w ha t you use to 
make a room booking.
And can I access th a t from outside the library?
Yes, via the lib ra ry w ebsite. You w ill need to e nte r the name and student n um be r of 
each student in the group to o , so make sure you have these to hand w hen you make the 
booking. But a ll th is is explained on the home page of the w ebsite. Once you’ve made your 
reservation reguest, you’ll receive a co nfirm a tion e m a il fro m the lib ra ry to sav w h e th e r yo ur 
booking has been su ccessful o r n o t. If not, you can try to arran ge a no the r tim e.
W ell th a t sounds fa irly easy.
Yes, you’ll be fine. It's a ll quite stra ig h tfo rw a rd really.
Thanks.