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Track 32
Students’ Union
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T rack 33
Library assistant:
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So. it's T -A -Y -L -O -R .
That's right. Do you need my m iddle name?
No, ju s t your firs t and last names, thanks. And w hat course are you doing?
I'm taking a BSc in Economics.
OK, th a t’s in the Faculty of M athem atics.
Oh! I thought it was in the Faculty of Business and Management.
It was last year, but the course has moved to the M athem atics faculty th is year.
Oh, thanks fo r letting me know.
No problem . Now where are you going to be living - on campus, o r in private accom m odation?
University accom m odation. I’m in room 112 Ashley Residence.
Did you say Ashley Residence, the one in Duke Street? It’s ju s t that th e re ’s another residence
called Askey Residence so it’s confusing som etim es. I don't w ant to make a m istake on the
com puter records, otherw ise you w on 't receive any university m ail.
It’s definitely Ashley: A -S -H -L -E -Y .
Great. And w hat about your home address - on our records it says 56 Grove Street.
M anchester. M l 9JA. Is th at correct?
A ctually th e re ’s a s m a ll mistake, it's M4 not M l . The rest is correct. 9JA.
OK, I th in k th at's all. You’re enrolled on your course so you can go and pay your fees now.
Thanks. Bye.
Hi, there. Can I help you?
Yes, I’d like to find out m ore inform ation about the services here at the Students’ Union.
Of course, w e ’re here to help you throughout your tim e at university.
So, w hat kind of help can you give me, exactly?
Well, our job focuses on three main areas: giving advice and inform ation to students,
arranging social events and cam paigning fo r students’ rig h ts .
Right. And w hat about help w ith things relating to everyday life?
Well, we have a team of six advisors who w ork p a rt-tim e and have expertise in certain areas
including accom m odation and tra v e l.
Oh, th a t’s great. And how can I contact the advisors?
Right, there are several ways - you can come in to th is office and speak to an advisor in
person, o r em ail us if you can’t come in. And there's also a tw e n ty -fo u r-h o u r helpline. You can
find the helpline num ber on vour student card and you can ca ll us at any tim e of day o r night
w ith any questions or w orrie s you have.
OK, and thanks fo r your help.
You're welcome.
Hi. How can I help you?
I'd like to reg ister to use the library, please.
OK, th at's fine. Now can I have some details from you? W hat's your name and student
ID num ber?
Simon Anderson, that's A -N -D -E -R -S -O -N .
And ID num ber?
Er ... Hold on ... Let me look ... it ’s AND105763.
AND105769.
No, it's AND105763.
Thank you. And w hat course are you studying, Simon?
Geography.
Is that in the Faculty of Environm ental Science or Earth Science?
It’s in the Earth Science faculty.
Right. Now, are you living in university halls of residence?
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