Y young urban professionals (yuppies), 22–23 yuppies, 22–23 Z

Document Outline

• Cover
• Copyright
• Brief Contents
• Contents
• Preface
• Acknowledgments
• Part 1: An Introduction to Management
  • Ch 1: Understanding the Manager's Job
    • An Introduction to Management
    • The Evolution of Management
    • Contemporary Management Perspectives
    • Summary of Learning Outcomes and Key Points
    • Discussion Questions
    • Building Effective Time Management Skills
    • Building Effective Decision-Making Skills
    • Skills Self-Assessment Instrument
    • Experiential Exercise
    • Management at Work
    • Endnotes
  • Ch 2: The Environments of Organizations and Managers
    • The Organization's Environments
    • The Ethical and Social Environment of Management
    • The International Environment of Management
    • The Organization's Culture
    • Summary of Learning Outcomes and Key Points
    • Discussion Questions
    • Building Effective Interpersonal Skills
    • Building Effective Communication Skills
    • Skills Self-Assessment Instrument
    • Experiential Exercise
    • Management at Work
    • Endnotes
• Part 2: Planning
  • Ch 3: Planning and Strategic Management
    • Planning and Organizational Goals
    • The Nature of Strategic Management
    • Using SWOT Analysis to Formulate Strategy
    • Formulating Business-Level Strategies
    • Formulating Corporate-Level Strategies
    • Tactical Planning
    • Operational Planning
    • Discussion Questions
    • Building Effective Decision-Making Skills
    • Building Effective Communication and Interpersonal Skills
    • Skills Self-Assessment Instrument
    • Experiential Exercise
    • Management at Work
    • Endnotes
  • Ch 4: Managing Decision Making
    • The Nature of Decision Making
    • Rational Perspectives on Decision Making
    • Behavioral Aspects of Decision Making
    • Group and Team Decision Making in Organizations
    • Summary of Learning Outcomes and Key Points
    • Discussion Questions
    • Building Effective Conceptual Skills
    • Building Effective Technical Skills
    • Skills Self-Assessment
    • Experiential Exercise
    • Management at Work
    • Endnotes
  • Ch 5: Entrepreneurship and New Venture Management
    • The Nature of Entrepreneurship
    • The Role of Entrepreneurship in Society
    • Strategy for Entrepreneurial Organizations
    • Structure of Entrepreneurial Organizations
    • The Performance of Entrepreneurial Organizations
    • Summary of Learning Outcomes and Key Points
    • Discussion Questions
    • Building Effective Diagnostic Skills
    • Building Effective Conceptual Skills
    • Skills Self-Assessment Instrument
    • Experiential Exercise
    • Management at Work
    • Endnotes
• Part 3: Organizing
  • Ch 6: Organization Structure and Design
    • The Basic Elements of Organizing
    • The Bureaucratic Model of Organization Design
    • Situational Influences on Organization Design
    • Basic Forms of Organization Design
    • Emerging Issues in Organization Design
    • Summary of Learning Outcomes and Key Points
    • Discussion Questions
    • Building Effective Conceptual Skills
    • Building Effective Diagnostic Skills
    • Skills Self-Assessment Instrument
    • Experiential Exercise
    • Management at Work
    • Endnotes
  • Ch 7: Organization Change and Innovation
    • The Nature of Organization Change
    • Managing Change in Organizations
    • Areas of Organization Change
    • Organizational Innovation
    • Summary of Learning Outcomes and Key Points
    • Discussion Questions
    • Building Effective Decision-Making Skills
    • Building Effective Diagnostic Skills
    • Skills Self-Assessment Instrument
    • Experiential Exercise
    • Management at Work
    • Endnotes
  • Ch 8: Managing Human Resources in Organizations
    • The Environmental Context of HRM
    • Attracting Human Resources
    • Developing Human Resources
    • Maintaining Human Resources
    • Managing Workforce Diversity
    • Managing Labor Relations
    • New Challenges in the Changing Workplace
    • Summary of Learning Outcomes and Key Points
    • Discussion Questions
    • Building Effective Decision-Making Skills
    • Building Effective Technical Skills
    • Skills Self-Assessment Instrument
    • Experiential Exercise
    • Management at Work
    • Endnotes
• Part 4: Leading
  • Ch 9: Basic Elements of Individual Behavior in Organizations
    • Understanding Individuals in Organizations
    • Personality and Individual Behavior
    • Attitudes and Individual Behavior
    • Perception and Individual Behavior
    • Stress and Individual Behavior
    • Creativity in Organizations
    • Types of Workplace Behavior
    • Summary of Learning Outcomes and Key Points
    • Discussion Questions
    • Building Effective Interpersonal Skills
    • Building Effective Time Management Skills
    • Skills Self-Assessment Instrument
    • Experiential Exercise
    • Management at Work
    • Endnotes
  • Ch 10: Managing Employee Motivation and Performance
    • The Nature of Motivation
    • Content Perspectives on Motivation
    • Process Perspectives on Motivation
    • Reinforcement Perspectives on Motivation
    • Popular Motivational Strategies
    • Using Reward Systems to Motivate Performance
    • Summary of Learning Outcomes and Key Points
    • Discussion Questions
    • Building Effective Interpersonal and Communication Skills
    • Building Effective Decision-Making Skills
    • Skills Self-Assessment Instrument
    • Experiential Exercise
    • Management at Work
    • Endnotes
  • Ch 11: Leadership and Influence Processes
    • The Nature of Leadership
    • Generic Approaches to Leadership
    • Situational Approaches to Leadership
    • Related Approaches to Leadership
    • Emerging Approaches to Leadership
    • Political Behavior in Organizations
    • Summary of Learning Outcomes and Key Points
    • Discussion Questions
    • Building Effective Diagnostic Skills
    • Building Effective Interpersonal Skills
    • Skills Self-Assessment Instrument
    • Experiential Exercise
    • Management at Work
    • Endnotes
  • Ch 12: Communication in Organizations
    • Communication and the Manager's Job
    • Forms of Communication in Organizations
    • Informal Communication in Organizations
    • Managing Organizational Communication
    • Summary of Learning Outcomes and Key Points
    • Discussion Questions
    • Building Effective Technical Skills
    • Building Effective Interpersonal Skills
    • Skills Self-Assessment Instrument
    • Experiential Exercise
    • Management at Work
    • Endnotes
  • Ch 13: Managing Work Groups and Teams
    • Groups and Teams in Organizations
    • Characteristics of Groups and Teams
    • Interpersonal and Intergroup Conflict
    • Managing Conflict in Organizations
    • Negotiation
    • Summary of Learning Outcomes and Key Points
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