Convenience



Download 14,93 Mb.
Pdf ko'rish
bet765/798
Sana02.04.2022
Hajmi14,93 Mb.
#524564
1   ...   761   762   763   764   765   766   767   768   ...   798
Bog'liq
Fundamentals-of-Management-8th-Edition-Ricky-Griffin-978-1285849041

You Make the Call
Orchestrating Outcomes
1.
Explain the “Orpheus Process” as a system of
operations management
. In what ways is it
important to the orchestra’s productivity, com-
petitiveness,
and
overall
organizational
performance?
2.
How would you explain “quality” in an orches-
tral performance? In what ways are the
eight
dimensions of quality
in Table 15.2 useful in
explaining the quality of a concert? In what
ways are they not useful (or at least difficult to
apply)?
3.
Discuss the
importance of quality
in Orpheus’s
operations in terms of
competition, productivity
,
and
costs
.
4.
In what ways does the “Orpheus Process” reflect
the basic elements of
total quality management
,
particularly
strategic commitment, employee involve-
ment
, and
methods
?
ENDNOTES
1
Vivien Schweitzer, “Players with No Conductor and,
Increasingly, with No Fear,”
New York Times
, May 7, 2007, www
.nytimes.com, accessed on January 2, 2014; Jennifer Higgs,
“Orpheus Chamber Orchestra Embodies Democratic Principles,”
Axiom News
, http://axiomnews.com/orpheus-chamber-orchestra-
embodies-democratic-principles, accessed on January 2, 2014;
Amanda Gordon, “Self-Governing Orpheus Chamber Orchestra
Has Broader Lessons to Offer, Says Banking and Civic Leader John
Whitehead,”
New York Sun
, www.nysun.com, accessed on January
2, 2014; Harvey Seifter, “The Conductor-Less Orchestra,”
Leader
to Leader Journal
, No. 21 (Summer 2001), www.pfdf.org, accessed
on January 2, 2014; and J. Richard Hackman,
Leading Teams:
Setting the Stage for Great Performances
(Cambridge, MA:
Harvard Business School Press, 2002), http://books.google.com,
accessed on January 2, 2014.
2
Paul M. Swamidass, “Empirical Science: New Frontier in
Operations Management Research,”
Academy of Management
Review
, October 1991, Vol. 16, No. 4, pp. 793–814.
3
See “Made in the U.S.A.,”
Time
, April 22, 2013, pp. 22–29.
4
Office of Services, International Trade Administration, http://
ita.doc.gov/td/sif/index.html, accessed on January 2, 2014.
5
For an example, see Robin Cooper and Regine Slagmulder,
“Develop Profitable New Products with Target Costing,”
Sloan
Management Review
, Summer 1999, pp. 23–34.
6
Joan Woodward,
Industrial Organization: Theory and Practice
(London: Oxford University Press, 1965).
7
“Thinking Machines,”
BusinessWeek
, August 7, 2000, pp. 78–86.
8
“Thinking Machines,”
BusinessWeek
, August 7, 2000, pp. 78–86.

Download 14,93 Mb.

Do'stlaringiz bilan baham:
1   ...   761   762   763   764   765   766   767   768   ...   798




Ma'lumotlar bazasi mualliflik huquqi bilan himoyalangan ©hozir.org 2024
ma'muriyatiga murojaat qiling

kiriting | ro'yxatdan o'tish
    Bosh sahifa
юртда тантана
Боғда битган
Бугун юртда
Эшитганлар жилманглар
Эшитмадим деманглар
битган бодомлар
Yangiariq tumani
qitish marakazi
Raqamli texnologiyalar
ilishida muhokamadan
tasdiqqa tavsiya
tavsiya etilgan
iqtisodiyot kafedrasi
steiermarkischen landesregierung
asarlaringizni yuboring
o'zingizning asarlaringizni
Iltimos faqat
faqat o'zingizning
steierm rkischen
landesregierung fachabteilung
rkischen landesregierung
hamshira loyihasi
loyihasi mavsum
faolyatining oqibatlari
asosiy adabiyotlar
fakulteti ahborot
ahborot havfsizligi
havfsizligi kafedrasi
fanidan bo’yicha
fakulteti iqtisodiyot
boshqaruv fakulteti
chiqarishda boshqaruv
ishlab chiqarishda
iqtisodiyot fakultet
multiservis tarmoqlari
fanidan asosiy
Uzbek fanidan
mavzulari potok
asosidagi multiservis
'aliyyil a'ziym
billahil 'aliyyil
illaa billahil
quvvata illaa
falah' deganida
Kompyuter savodxonligi
bo’yicha mustaqil
'alal falah'
Hayya 'alal
'alas soloh
Hayya 'alas
mavsum boyicha


yuklab olish