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3.3.
 
Team work and team relations 
The animation team is an integral part of a large hotel family. Hotel works as a 
unity of multiple teams that are connected.
Each of these teams (reception, kitchen, restaurant, bar, laundry service…) 
works in their own way but also they depend on the help that the other teams 

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A N I M A T O R I N T O U R I S M
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provide. In order to organize a big wedding in a hotel all teams must work 
together.
Manager or a good team leader is necessary for a good team. Each decision of a 
team leader must be the right one and the possibility to make a mistake is 
brought down to minimum. Above all, a team leader must: 

have detail info on each problem 

check the exactness of the info 

have already done consultation with the supervisors 

not enforce his attitudes 

respect the opinion of each member of the team

bring the right decision for the hotel, the guests and the team

ensure the realization of the decision
Living in a team for 3,6,9 months is difficult. People come from different 
countries, with different ambitions and beliefs. It is not easy to manage a team 
that consists of 25-50 people. Each member of the team must realize that all are 
equal and that the success is measured by the success of the whole team. Mutual 
helping out, discipline, truth and friendship are only some of the things that the 
animation team must possess. 
Students come to practice for a month. Everybody helps so they could learn all 
about the activities and to fit in more easily. 
In each hotel there are rules that must be respected. Everyone adapts to the 
rules. Each good idea is accepted and it can be realized in coordination with 
management. 
The most important thing is the team spirit. If it is present, the team is capable 
of handling all problems that may appear. Team leader creates good atmosphere 
in the team that must last for 3,6,9 months. 
Team spirit is the most important thing to overcome all the difficulties. Team 
spirit is dependent of the relation between team leader and animators. The team 
leader creates good atmosphere in team that is present not just for a day or week 
but for 3, 6, 9, 12 months.
We shall also mention the importance of a team when it comes to soft animation 
which involves two, three or four animators. Their role is identical as it is in big 
team. Animators must be fully concentrated because there is no possibility of 
substitution. Psychological aspect is the most important as they have no option 
for choosing a partner but they must rely on the colleague who is with him. 

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A N I M A T O R I N T O U R I S M
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Alongside, the atmosphere with the personnel in the hotel is constantly 
evolving.
