The skills you need guide to interpersonal skills

Rhetorical Questions
Rhetorical questions are often humorous and do not require an answer.
“If you set out to fail and then succeed, have you failed or succeeded?” 
Rhetorical questions are often used by speakers in presentations to get the 
audience to think. They are, by design, used to promote thought.
Politicians, lecturers, priests and others may use rhetorical questions when 
addressing large audiences to help keep attention. “Who would not hope to stay 
healthy into old age?” is not a question that requires an answer, but our brains are 
programmed to think about it, keeping us more engaged with the speaker.
Funnelling
We can use clever questioning to essentially funnel the respondent’s 
answers. This means asking a series of questions that become more 
(or less) restrictive at each step, starting with open questions and 
ending with closed questions or vice versa.
For example:
“Tell me about your most recent holiday.”
“What did you see while you were there?”
“Were there any good restaurants?”
“Did you try some local delicacies?”
“Did you try the clam chowder?”
The questions in this example become more restrictive, starting with open 
questions which allow for very broad answers. At each step, the questions 
become more focused and the answers more restrictive. Be aware that this 
can feel a bit like being interrogated when you are on the receiving end, so 
this technique is best used carefully!
Funnelling can work the other way around, starting with closed questions and 
working up to more open questions. For a counsellor or interrogator, these 
funnelling techniques can be a very useful tactic to extract the maximum 
amount of information, by beginning with open questions and then working 
towards more closed questions. In contrast, when meeting somebody new, it 
is common to start by asking more closed questions and progressing to open 
questions as both of you relax.

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2.
ADVANCED COMMUNICATION SKILLS
RESPONSES
There are many different questions and question types, so there must also be 
many possible responses. Theorists have tried to define the types of responses 
that people may have to questions, and the main and most important ones are:
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