Pearson New International Edition International pcl tp indd 1

luxury full-service hotels. These properties can be located in a resort area if they tar-
get vacation travelers, in the heart of a major city if they serve upscale business trav-
elers, or in locations that appeal to both leisure and business travelers. Luxury full-
service hotels cater to clientele who demand the highest levels of products and
services and who are willing to pay premium prices for these products and services.
FRONT OFFICE SEMANTICS
Luxury full-service hotel:
Lodging property offering the amenities of upscale full-service hotels and
additional features that appeal to clientele who desire the best and are willing to pay premium prices.