Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

Information technology (IT)

consists of all the hardware

and software that a firm needs to use in order to achieve its business objectives.

This includes not only computer machines, storage devices, and handheld

mobile devices, but also software, such as the Windows or Linux operating sys-

tems, the Microsoft Office desktop productivity suite, and the many thousands

of computer programs that can be found in a typical large firm. “Information

systems” are more complex and can be best be understood by looking at them

from both a technology and a business perspective. 

WHAT IS AN INFORMATION SYSTEM?

An