Business documents

Business documents

Group 77-20

By: Toxirova Maftuna

Workshop overview

• Workshop overview

At this workshop the following will be addressed:

• identification and planning of business documents
• document purpose and audience
• formats
• key points to be covered
• draft documents
• checking written documentation
• using electronic communication

Workshop expectations

• Workshop expectations

What do you know about the topic?
What do you need to know?
What outcomes do you expect from this workshop?

Business writing and Protocols

• Business writing relates directly to the organisation's image and professionalism.
• Know your organisation’s protocols and expectations.

Business Requirements

What shall I write?

Intended audience

• ‘When something can be read without effort, great effort has gone into its writing.’

Make sure your writing can be understood by the audience for whom it is intended.

Collect the necessary information

• You might write to:
• Inform
• Persuade
• motivate
• question
• promote
• Complex documents

Complex documents can contain text, pictures, graphs, tables, diagrams

Style

• Design elements include:
• page size
• page shape
• margins and paragraph indentation
• photographs and illustrative material
• colour
• white space
• fonts
• justification and alignment
• capitals
• headings
• lists and tables
• logos, branding, organisational identity requirements

Different documents

• ‘Be obscure clearly

• Different documents

Summary

• Before leaving today please share:
• 1 t thing you learned
• 1 new practice you will undertake at work
• 1 activity you enjoyed

Thankyou for your attendance and participation.