Digital platforms create efficient online marketplaces for individual services SOURCE: New York City Economic Development Corporation; Shaheen and Chan,
App-based, on-demand ride services: Comparing taxi and ridesourcing trips and user characteristics in San Francisco ; American Staffing Association; McKinsey Global Institute analysis
From To Larger scale >13,000 taxi cabs in New York,
operated by ~42,000 drivers
>1.4 million cars in New York that can offer rides via Uber
Faster matching <40% of San Francisco taxi riders picked up in <10 minutes on weekdays
and fewer on weekends
90% of San Francisco ride-sharing customers picked up in <10 minutes at
any time of the week
Lower entry costs 10-day minimum to get started as a
taxi driver in San Francisco
Less than 1 day and less than $200 to
get started as an Uber driver in San
Francisco
Richer information signals 70% of freelancers experience non-
payment or delays in getting paid
Seamless online payment ; ratings
systems for workers and employers to flag
bad behavior
10>10>