DIGITAL PLATFORMS COULD TRANSFORM AND ENABLE A LARGER SHARE
OF INDEPENDENT WORK
Independent work may not be a new phenomenon, but digital platforms have added an
important twist by creating large-scale, efficient marketplaces that lower transaction costs
and enable independent earners to find customers, contracts, and assignments. Despite
their relatively small reach today, these platforms have been proliferating and expanding
rapidly. Digital technologies have made it possible for new players to enter ecosystems of
independent work and provide better matching mechanisms, in some cases creating new
demand and making new types of independent earning activities possible.
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