Overdelivery without Payback
When a company’s value curve on the strategy canvas is shown to deliver high
levels across all factors, the question is, Does the company’s market share and
profitability reflect these investments? If not, the strategy canvas signals that the
company may be oversupplying its customers, offering too much of those
elements that add incremental value to buyers. To value-innovate, the company
must decide which factors to eliminate and reduce—and not only those to raise
and create—to construct a divergent value curve.
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