Fundamentals of Management, 8th ed

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Part 3: Organizing

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39

Karen Hildebrand, “Use Leadership Training to Increase

Diversity,” HR Magazine, August 1996, pp. 53–59.

40

Barbara Presley Nobel, “Reinventing Labor,” Harvard Business

Review, July–August 1993, pp. 115–125.

41

“Big Gains for Unions,” New York Times, January 29, 2009,

p. C1.

42

John A. Fossum, “Labor Relations: Research and Practice in

Transition,” Journal of Management, Summer 1987, Vol. 13,

No. 2, pp. 281–300.

43

“How Wal-Mart Keeps Unions at Bay,” BusinessWeek, October

28, 2002, pp. 94–96.

44

“Verizon Strike 2011: A Sign of the Times as Americans Go

Wireless,” ABC News, August 9, 2011, abc.go.com, accessed on 28

April 2012.

45

“UAW Gives Concessions to Big Three,” Wall Street Journal,

December 4, 2008, pp. B1, B2.

46

Max Boisot, Knowledge Assets (Oxford, UK: Oxford University

Press, 1998).

47

Thomas Stewart, “In Search of Elusive Tech Workers,” Fortune,

February 16, 1998, pp. 171–172.

48

“FBI Taps Retiree Experience for Temporary Jobs,” USA Today,

October 3, 2002, p. 1A.

49

“Larger Temporary Workforce Could Be New Normal,” US News

and World Report, November 17, 2011, pp. 35–38.

50

“When Is a Temp Not a Temp?” BusinessWeek, December 7,

1998, pp. 90–92.

51

“Drivers Deliver Trouble to FedEx by Seeking Employee

Benefits,” Wall Street Journal, January 7, 2005, pp. A1, A8.