Fundamentals of Management, 8th ed

Appendix: Interpretations of Skills Self-Assessment Instruments

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CHAPTER 11: MANAGERIAL LEADER BEHAVIOR

QUESTIONNAIRE

These statements represent twenty-three behavior categories that research has identified

as descriptive of managerial leadership. Not all twenty-three are important in any given

situation. Typically, fewer than half of these behaviors are associated with effective per-

formance in particular situations; thus, there is no “right” or “wrong” set of responses on

this questionnaire. The behavior categories are as follows:

1. Emphasizing performance

2. Showing consideration

3. Providing career counseling

4. Inspiring subordinates

5. Providing praise and recognition

6. Structuring reward contingencies

7. Clarifying work roles

8. Setting goals

9. Training or coaching

10. Disseminating information

11. Encouraging participation in decisions

12. Delegating

13. Planning

14. Innovating

15. Problem solving

16. Facilitating the work

17. Monitoring operations

18. Monitoring the environment

19. Representing the unit

20. Facilitating cooperation and teamwork

21. Managing conflict

22. Providing criticism

23. Administering discipline

In military organizations at war, inspiring subordinates, emphasizing performance, clari-

fying work roles, problem solving, and planning seem most important. In military orga-

nizations during peacetime, inspiring subordinates, emphasizing performance, clarifying

work roles, showing consideration, providing criticism, and administering discipline

seem most important. In business organizations, emphasizing performance, monitoring

the environment, clarifying work roles, setting goals, and sometimes innovating seem to

be most important. In each of these instances, however, the level of organization, type of

technology, environmental conditions, and objectives sought help determine the

exact mix of behaviors that will lead to effectiveness. You should analyze your particular

situation to determine which subset of these behavior categories is most likely to be

important, and then strive to develop that subset.