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CHAPTER 6: DELEGATION APTITUDE SURVEY
Bureaucratic System 1
0–9
10–19
20–29
30–39
Mixed Systems 2 and 3
40–49
50–59
60–69
70–79
Organic System 4
80–89
90–100
The higher the score, the more organic and participative the organization. The lower the
score, the more mechanistic and bureaucratically managed the organization.
Scores in the 0–39 range suggest that the organization is relatively bureaucratic and
mechanistic. Scores above 80 suggest that the organization is relatively organic and par-
ticipative. Scores in the 40–79 range suggest a mixed design. Students should compare
the type of organization identified with the type of environment in which it is most likely
to be successful as described in the book.
CHAPTER 7: INNOVATION AND LEARNING STYLES
According to Kolb, Accommodators learn and work by doing, Divergers learn and work
through imagination, Convergers learn and work by problem solving, and Assimilators
learn and work using inductive reasoning. Each of these types, then, has a specific role
to play in innovation.
Accommodators would be best at innovation tasks such as designing and building pro-
totypes or testing product features and functions. They would excel as product cham-
pions because they are energetic and enthusiastic.
Divergers would be best at brainstorming and generating new products. They would excel as
inventors, whether of an entirely new product or of an improvement to an existing product.
Convergers would be best at testing products through experimentation or at developing
additional features or enhancements to existing products. They would excel as technical
advisors to the innovation process.
Assimilators would be best at thought experiments. They would excel at observing users
and then generalizing from the specific observations to more general principles or ideas.
They would excel as champions because they enjoy organizing people and information
toward a practical outcome.
For more information about Kolb’
s styles and their implications for learning and work,
look online. One interesting site is www.businessballs.com/kolblearningstyles.htm.
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