Effective School Management

Scoring sheet
Mark your score for each question in the appropriate space, add the total for
each group and divide as indicated.
Question
Score
Group total
1
3
11
÷ 4 =
(ACH)
13
5
6
÷ 2 =
(RY)
7
8
÷ 3 =
(RN)
12
16
=
(AD)
2
4
14
÷ 4 =
(WI)
15
9
10
÷ 2 =
(PG)
Grand total

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4 0
EFFECTIVE SCHOOL MANAGEMENT
Interpreting your score
The scoring sheet has interpreted your responses to give a rating to your job
under the following headings:
Achievement (ACH)
Advancement (AD)
Responsibility (RY)
Work interest (WI)
Recognition (RN)
Personal growth (PG)
Note that the rating is not of you but of the extent to which you feel, according
to your answers, that your job provides you with opportunities for achieve-
ment, responsibility, etc.
The headings listed are the factors which, according to Herzberg, are the
‘motivators’ in work.
In the grand total you have a score which reflects the relative weighting
which Herzberg gives to each motivator in determining overall job
satisfaction.
You may like to compare your own score against the European norm:
ACH  RY
 RN
 AD
 WI
 PG
 Overall
UK and European norm
3.1
3.0
2.9
 3.2
 3.6
3.5
51.8
As a rule of thumb, a score of 3.5 or above for any heading indicates a
thoroughly satisfying job. A score of between 2.5 and 3.0 suggests that there
may well be room for enrichment of your job. If your score is less than 2.5 for
any heading, you and your manager should be asking why. There may be a
simple explanation (e.g. a head of a large school may well score 0 on
opportunity for further advancement!), but the likelihood is that there is an
area of frustration here.
An overall score of 55+ would indicate total job satisfaction. However,
between 45 and 55 should not give any cause for concern.
Note, finally, that the first three areas – ‘achievement’, ‘responsibility’ and
‘recognition’ – are particularly within the control of your superior and the
way your work is organized.
NB All the above remarks are equally valid if you give the test to your
subordinates. It can provide the basis for a discussion which can make their
jobs more interesting and your life easier and more efficient.