The application of TQM in school management
It will not have escaped the notice of our readers that TQM is largely a new
language for restating many of the well established principles of management
which we have discussed elsewhere in this book. A great deal of the value of
TQM lies precisely in this fact, since the learning of this new language helps
us to rethink our behaviour and to re-examine our criteria for effectiveness.
By discussing TQM with others we achieve a useful common language.
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