The Compelling Business Case for Cloud Communications: a detailed Assessment of the roi/tco benefits of Cloud ucc

Branch Offices PBX Parameters—Enterprise Variables—Licenses

•  Total # of employees on legacy PBX: 

 

150

•  Total # of employees on legacy VM/UC:  

110

•  Total # of voice conferencing licenses:   

50

•  Total # of web conferencing licenses:   

45

•  Total # of video conferencing licenses:   

5

XYZ Corporation also has two contact centers, a main one with 100 agents and a second informal contact 

center with 20 agents. The parameters used were also mostly based on the default inputs provided with the 

Calculator except for the following:

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