[speaker is recounting difficulties with the Health Service, concerning
appointments for treatment that were repeatedly cancelled]
A: They were amazed how many times it was cancelled and how many times I
got there and didn’t have physiotherapy as well.
B: Mm. And was there anybody there that you felt you could’ve spoken to?
A: No because I’m not the kind of person that really complains. And it was just
starting to get more and more and I was getting more and more annoyed and
each time I came back on the ambulance the ambulance staff were saying,
‘Well this isn’t good enough,
you ought to complain
.’ I said, ‘I just don’t like
complaining.’
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