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the role that facilitators play in the success of restorative practices, includ-
ing
the impact of training, the facilitator’s particular personality and
“style”, and their experience in producing a positive outcome. The expe-
rience of the process by crime victims and
offenders may be as much a
function of the legislative and policy context within which the interaction
occurred and of the skills of the facilitator, as of
the particular restorative
approach itself.
There are a variety of possible measures of programme outcomes, includ-
ing more qualitative indicators such as the levels
of satisfaction of victims,
of offenders and of third parties, including community residents and more
quantitative measures such as levels and severity
of re-offending and the
levels of fear of crime in the community. Furthermore, to meet the stan-
dards
of evaluation, it would be important to compare the experiences
and attitudes of a group of offenders and victims that participated in a
restorative process with a matched group
of offenders and victims who
were subjected to the standard criminal justice response.
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