Appendix 6 - Responses to Questionnaire
#
Core Issue
Current capacity
Future required
capacity
Capacity Gap
1
Whether the
Ombudsman’s Office has the
legal mandate to effectively protect and
promote human rights in Uzbekistan.
4.15
4.63
0.48
2
Whether
the Ombudsman’s Office is
trusted, respected and perceived as
independent by all people of Uzbekistan.
4.41
4.71
0.30
3
Whether t
he Ombudsman’s Office has
a strategic plan and annual activity
plans so that the Ombudsman, the
Deputy Ombudsman, staff and regional
representatives have clear priorities for
their work
4.75
4.75
0.00
4
Whether t
he Ombudsman’s Office has an
organisational structure and a sufficient
number of well qualified and well
remunerated staff which allow it to fulfil its
mandate.
4.00
4.56
0.56
5
Whether t
he Ombudsman’s Office reflects
gender balance in its leadership and its
staff and effectively promotes and protects
gender equality through its work
4.53
4.87
0.34
6
The
capacity to ensure all staff receive an
appropriate induction and professional
development in areas relevant to their
skills and expertise.
4.44
4.75
0.31
7
Whether t
he Ombudsman’s Office has the
funding, material assets and accessible
premises it needs to fulfil its legal mandate
in the regions as well as the capital.
3.75
4.31
0.56
8
The
capacity to store, manage and analyse
information relating to complaints and all
other activities, including through the use
of user friendly online databases.
4.50
4.87
0.37
9
The capacity
to monitor and report
on systemic human rights issues in
Uzbekistan, assessing compliance with its
international human rights obligations.
4.69
4.93
0.24
10
The capacity to
effectively engage with the
international human rights mechanisms,
including through the drafting of shadow
reports.
4.38
4.86
0.48
11
The capacity
to review all received
complaints and undertake prompt,
impartial and comprehensive human rights
complaints investigations and resolve
them in a timely manner.
4.50
4.86
0.36
12
Whether
t
he Ombudsman’s Office
has effective checklists, manuals and
guidelines in all areas, especially in relation
to complaints handling, inspections of
places of detention and reporting
4.64
5.00
0.36
13
T
he capacity to conduct quality policy
research and analysis, present persuasive
legislative and policy proposals and
advocate for implementation of their
recommendations.
4.71
4.93
0.22
14
Whether t
he Ombudsman’s Office
conducts regular campaigns to raise public
awareness and understanding of human
rights and of the Office’s role, functions
and mandate through a strong external
communications strategy and media
relations.
4.29
4.86
0.57
15
The
capacity and funding to promote
sustainable human rights education
programmes for state officials.
3.85
4.79
0.94
16
The
capacity to develop and maintain
cooperation with Parliament, judiciary and
state officials
4.79
5.00
0.21
17
The
capacity to develop and maintain
cooperation with civil society organisations,
religious groups and the private sector
4.64
4.93
0.29
18
The
capacity to engage effectively with the
international human rights organisations
and mechanisms (including through the
drafting of shadow reports) and other
national human rights institutions.
4.43
4.93
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