Parliament of uzbekistan capacity asssessment final report

Drawing on the Strategic Plan, develop a fully costed Communications Plan.

Raise the public profile of the office by:

a. Issuing more frequent public statements on human rights issues;

b. Building relationships with all forms of media;

c. Producing a range of information materials (including for radio, T.V, social media).

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C h a p t e r   6 :   P r o t e c t i o n   o f   h u m a n   r i g h t s

CHAPTER 6

PROTECTION OF HUMAN RIGHTS

6.1 Complaints handling

“The Ombudsman’s Office has the capacity to review all received complaints and undertake 

prompt,  impartial  and  comprehensive  human  rights  complaints  investigations  and  resolve 

them in a timely manner.”

Current capacity 4.50 / Capacity gap 0.36

“The Ombudsman’s Office has effective checklists, manuals and guidelines in all areas, especially 

in relation to complaints handling, inspections of places of detention and reporting.”