1st Human Rights Education: 0.94 gap
Capacity Issue: The Ombudsman’s Office has the capacity and funding to promote
sustainable human rights education programmes for state officials.
2nd Public awareness: 0.57 gap
The Ombudsman’s Office conducts regular campaigns to raise public awareness and
understanding of human rights and of the Office’s role, functions and mandate through
a strong external communications strategy and media relations.
3rd
Staffing levels: 0.56 gap
The Ombudsman’s Office has an organisational structure and a sufficient number of
well qualified and well remunerated staff which allow it to fulfil its mandate.
=3rd Resourcing: 0.56 gap
The Ombudsman’s Office has the funding, material assets and accessible premises it
needs to fulfil its legal mandate in the regions as well as the capital.
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