Objectives of knowledge management



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Fraud Type
2011
2012
% Change
Identity Fraud – Total
113,259
123,589
+
9.1%
Application Fraud – Total
43,263
39,868
-
7.8%
False Insurance Claim
396
279
-
29.5%
Facility Takeover Fraud
25,070
38,428
+
53.3%
Asset Conversion
532
337
-
36.7%
Misuse of Facility
53,996
45,824
-
15.1%
Victims of Impersonation
96,611
112,179
+
16.1%
Victims of Takeover
25,250
38,686
+
53.2%
See more at: www.cifas.org.uk/fraudtrendstwentytwelve#sthash.gmmvYOlJ.dpuf
Notes
:
Identity fraud cases include cases of false identity and identity theft.
Application fraud/false insurance claim relates to applications or claims with material falsehood (lies) 
or false supporting documentation where the name has not been identified as false.
Facility takeover fraud occurs where a person (the ‘facility hijacker’) unlawfully obtains access 
to details of the ‘victim of takeover’, namely an existing account holder or policy holder (or of an 
account or policy of a genuine customer or policy holder) and fraudulently operates the account or 
policy for their own (or someone else’s) benefit.
Asset conversion relates to the sale of assets subject to a credit agreement where the lender retained 
ownership of the asset (for example a car or a lorry).
Misuse of facility is where an account, policy or other facility is used fraudulently.
Source
: CIFAS (2013).
Table 4.3
Identity fraud categories in the UK
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140
Part 1
Introduction
targeted communications, which help increase sales. How should marketers respond to this 
dilemma? An obvious step is to ensure that marketing activities are consistent with the latest 
data protection and privacy laws. However, different interpretations of the law are possible 
and since these are new laws they have not been tested in court. As a result, companies have 
to take their own business decision based on the business benefits of applying particular mar-
keting practices, against the financial and reputational risks of less strict compliance.
What are the main information types used by the Internet marketer which are governed 
by ethics and legislation? The information needs are:

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