O c t o b e r 2 The Future of Jobs



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WEF Future of Jobs 2020

Rank
Skill
Skill gap of workers 
transitioning into 
this job cluster 
(0 is full gap,
1 is no gap)
1
Data Science
0.19 
2
Data Storage Technologies
0.41
3
Artificial Intelligence
0.10 
4
Development Tools
0.73 
5
Computer Networking
0.78 
6
Management Consulting
0.85 
7
Scientific Computing
0.41 
8
Product Marketing
1.00 
9
Natural Language Processing
0.11 
10
Digital Marketing
1.00 
11
Advertising
1.00 
12
Cloud Computing
0.27 
13
Customer Experience
1.00 
14
Signal Processing
0.15 
15
Information Management
0.93 
16
Software Development Life Cycle (SDLC)
1.00 
Note
The gap measure has been capped at 1.00.
Source
LinkedIn Economic Graph.
A. Opportunities within professional cluster
B. Typical skills gaps across successful job transitions


The Future of Jobs
38
Data and AI jobs of tomorrow, typical learning agenda and time to achieve mastery in key skills
F I G U R E 3 0
Rank
Skill
1
Data Analysis
2
Computer Programming
3
General Statistics
4
Leadership And Management
5
Regression
6
Machine Learning
7
Big Data
8
Python Programming
Rank
Skill
Expected
mastery score 
(0 to 6, best)
Typical
mastery gap
Average 
days to 
master skill
1
Statistical Programming
5.50
54%
72
2
Communication
4.36
34%
80
3
Leadership and Management
3.61
66%
39
4
Data Management
3.61
45%
84
5
Marketing
3.57
55%
43
6
Finance
3.56
46%
67
7
Sales
3.43
84%
13
8
Computer Programming
3.43
41%
76
9
Business Analysis
3.24
65%
34
10
Machine Learning
3.06
54%
86
Source
Coursera. 
Note
Mastery score is the score attained by those in the top 80% 
on an assessment for that skill. Mastery gap is measured as 
a percentage representing the score among those looking to 
A. Typical learning agenda
B. Top 10 skills by required level of mastery and time to achieve that mastery
transition to the occupation as a share of the score among 
those already in the occupation.
According to data from the Future of Jobs Survey, 
formal upskilling appears to be more closely 
focused on technology use and design skills, while 
emotional intelligence skills are less frequently 
targeted in that formal reskilling provision. Data from 
Coursera showing the focus areas of workforce 
recovery programmes and employer-led reskilling 
and upskilling activities confirms that finding. In-
focus courses are primarily those in technical skills 
alongside a cohort of managerial skills in strategy 
and leadership. 
On average, respondents to the Future of Jobs 
Survey estimate that around 40% of workers will 
require reskilling of six months or less. That figure is 
higher for workers in the Consumer industry and in 
the Health and Healthcare industry, where employers 
are likely to expect to lean on short-cycle reskilling. 
The share of workers who can be reskilled within 
six months is lower in the Financial Services and 
the Energy sectors, where employers expect that 
workers will need more time-intensive reskilling. 
These patterns are explored more deeply in the 
Industry Profiles in Part 2. 
According to Future of Jobs Survey data, employers 
expect to lean primarily on internal capacity to 
deliver training: 39% of training will be delivered by 
an internal department. However, that training will 
be supplemented by online learning platforms (16% 
of training) and by external consultants (11% of 
training). The trend towards the use of digital online 
reskilling has accelerated during the restrictions on 
in-person learning since the onset of the COVID-19 
pandemic. New data from the online learning 
platform Coursera for April, May and June of 2020 
(quarter 2) signals a substantial expansion in the use 
of online learning. In fact, there has been a four-fold 
increase in the numbers of individuals seeking out 
opportunities for learning online through their own 
initiative, a five-fold increase in employer provision 
of online learning opportunities to their workers and 
an even more extensive nine-fold enrolment increase 
for learners accessing online learning through 
government programmes. 
Through focused efforts, individuals could acquire 
one of Coursera’s top 10 mastery skills in emerging 
professions across People and Culture, Content 
Writing, Sales and Marketing in one to two months. 
Learners could expand their skills in Product 
Development and Data and AI in two to three 
months; and if they wish to fully re-pivot to Cloud 
and Engineering, learners could make headway 
into that key skill set through a 4-5 month learning 
programme.
38 
Such figures suggest that although 
learning a new skill set is increasingly accessible 
through new digital technologies, to consolidate 
new learning individuals will need access to the time 
and funding to pursue such new career trajectories. 
LinkedIn data presented in section 2.2 indicates that 
although many individuals can move into emerging 
roles with low or mid skills similarity, a low-fit initial 
transition will still require eventual upskilling and 
reskilling to ensure long term productivity.


The Future of Jobs
39
Distribution of course enrolment and growth of interest, 
by course specialism, employment status and year
F I G U R E 3 1

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